Contact KCLS Support
Company Name: King County Library System
About: King County Library System (KCLS) is your community library in person or online.
Headquarters: Issaquah, Washington, United States.
KCLS Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with KCLS. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact KCLS. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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Get Pricing Info for King County Library SystemContact King County Library System! Or Contact Support
Need help using King County Library System? Try their Help Center now!
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Read 3 Customer Service Reviews 😭😔💔
Gone from bad to worse!
by Johnny5plus1
Edit 2: placing a hold needs 4 taps and 3 page loads. There’s no way around. This app deserves to be banned.
Edit: just came here to say every time I open the app, I hate it even more!
This app should be removed. It used to be really really bad. Now it’s horrible beyond imagination. It just load the website in all the views and every view change causes the page to be reloaded! Navigation is a mess, wasted space everywhere and hard to find what you’re looking for.
Please restore the On Order filter on mobile app
by AngKin89
I love the previous mobile app and used it all the time to see and put on hold newly ordered items. That was the best feature. Now it is gone from the mobile app which lacks many functionalities of the website and I have to resort to my Mac to see items on order. Please add this back to the mobile app! Thank you so much!
Asui, avid library user
Confusing changes and vocabulary
by Marypatron
Please rethink some of the vocabulary and main functions of this app. You have to click at least three different places simply to see what you have checked out (if there are no overdues). Also in what world does borrowing=holds? Please rethink the vocabulary. It reflects poorly on a public library to create such a counterintuitive product.
Have a Problem with KCLS? Report Issue
Why should I report an Issue with KCLS?
- Pulling issues faced by users like you is a good way to draw attention of KCLS to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a KCLS customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using KCLS.
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