Contact DC Public Library Support
Company Name: Washington DC Public Library
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DC Public Library Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
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Developer: Solus UK Ltd
E-Mail: suppo Click to view
Website: 🌍 Visit DC Public Library Website
3 Most reported problems 😔💔
Terrible
by Dreaming Mice
I’ve given this app years to improve or at least for me to get used to it and it’s still terrible. The old DCPL app was awesome (easy, fast) and I used it all the time. This one is so slow requests often timeout. The app regularly crashes entirely when you try to renew a library loan. When you requ... Show more
Very slow
by Ccccccccc09564275376
Don’t bother - just use the DC library website.
This app has more features than the prior DCPL app, but one major flaw - it's very slow to load each action, even over wifi. And renewing books now takes multiple steps, with load time for each step, compared to the old app that responded imme... Show more
App not ready for use
by Mdenisem
I’d hoped to use the app to manage my digital and non-digital use. Instead, I found the app to be useful only for finding locations. I could not find out if a book is in the system. A book that I know is in the system, could not be put on hold.
I’m not sure what the purpose of this app is as it... Show more
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- Pulling issues faced by users like you is a good way to draw attention of DC Public Library to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a DC Public Library customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using DC Public Library.
