Contact Spectrum News Support

by Lazzy2332

I can’t believe that this is considered a “good enough” replacement to the spectrum news 13 app. “The new app has all of the same features as the old one” no it does not spectrum, I can no longer see the amazing radar that use to update every minute and was VERY accurate and VERY useful and VERY helpful! My job requires me going in and out of buildings often & traveling to different locations constantly and I would use the news 13 radar to see where the storms are to know what to expect when to expect it and what route to alter. NOT ANYMORE! The new radar is AWFUL and does not show you every minute, it is impossible to get it to show you anything useful.. this app IS in fact nice but only nice for news.. NOT local news/weather. I am giving this 1 star for the lack of radar support & for the FORCED change over without having a suitable replacement.

by Nimafu

Whenever I receive a Push Notification from the Spectrum News App about a breaking/developing story, I click on the notification to read the story, and 100% of the time I am directed to a page telling me to sign in for access to Spectrum News. Even though I am already signed in. I hit the back button within the app, and then I’m on the front page News. I can see the articles, because I’m already signed in. I then have to use the search function within the app to look for the article, and just hope I remember enough key words to find the article, which is not always accomplishable. I’m hoping that, one day, I will be able to click on a Spectrum News Push Notification and then immediately be taken to the associated article.

by FPinTX

Ipad’s older than 4 years are not capable of updating IOS above 12.5, either renew the license for the previous version or make this app compatible. Our 2 units are brand new, however under the apple battery exchange program, the replaced units are built to the identical specifications of the units exchanged. Therefore allowing the IOS specificities to follow suit! Now that you know that, there are not many units with reduced IOS Capabilities going out to pasture, there is a need for older IOS platform apps. Apple does not exchange batteries, they exchange the unit to new, not refurbished, identical units, in the event that your theory is they will fade away after their 5 year life span!