Pepi Doctor app not working? crashes or has problems?

Pepi Doctor Status

Last Updated on 2024-01-01 by Pepi Play

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Common Pepi Doctor Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Pepi Doctor app on iOS and Android devices. Solve all Pepi Doctor app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Pepi Doctor iPhone Issues and Solutions

Pepi Doctor iOS app crashes, not working, errors
Pepi Doctor iOS app network issues
Pepi Doctor on iOS has black/white screen

Pepi Doctor Android App Issues and Solutions

Pepi Doctor has errors/crashing/not working
Pepi Doctor server network connectivity issues
Pepi Doctor has black screen

Pepi Doctor iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Pepi Doctor app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Pepi Doctor app crashes or not working on Iphone (iOS):

Close and restart the Pepi Doctor app on iPhone
Update Pepi Doctor app to the Latest Version for iOS
Uninstall and reinstall Pepi Doctor iPhone app
Update your iPhone to the latest iOS version

Fix Pepi Doctor on iPhone unable to connect to server/internet connection issues::

To resolve Pepi Doctor network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Pepi Doctor black/white screen (blank screen) on iPhone:

Follow the Pepi Doctor iOS app troubleshooting guide Here →

Pepi Doctor Android App Issues and Solutions

Fix Pepi Doctor not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Pepi Doctor app issues:

Force Stop the Pepi Doctor App
1. On android, goto "Settings" » click Pepi Doctor app. » click "Force Stop".

Update Pepi Doctor to the latest version on PlayStore

Clear Pepi Doctor App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Pepi Doctor app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Pepi Doctor.

Fix Pepi Doctor unable to contact server/ Pepi Doctor internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Pepi Doctor » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Pepi Doctor » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Pepi Doctor on android.

Solve Pepi Doctor black/white screens issue on Android:

Follow the Pepi Doctor android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Pepi Play, developers of Pepi Doctor.

About this app

Enjoy this cheerful pretend play game where a child plays a Doctor and treats three little patients: Amber, Eva and Milo. It’s easy and fun to be a Doctor in this game: kids will explore a variety of doctors’ tools and get to cure five different conditions at their own pace. Amber, Eva and Milo have been out and about, but now they are sick and must visit a doctor. Cure a common cold, bandage bruises after that funny accident with a bike, examine and heal an aching tooth. After successful treatment, little Doctors will receive an emotional reward from their patients in the form of smiles and applauds. Get some help from a child-friendly PEPI DOCTOR! And don't forget the mighty X-ray that will help to locate and mend a fractured bone! Is your kid afraid of the doctors? What about dentists? In addition to all of this, we believe that PEPI DOCTOR also serves as a playful reminder about hygiene and safe behavior.