GluCalc Status

Last Updated on 2017-09-26 by Alberto Clop

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2 User reports:
App has problems

User reports 2

⚠️ Most reported problems ⚠️

Crashes

50.0%

Not working

50.0%

problems reported in the last 24 hours

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Common GluCalc Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot GluCalc app on iOS and Android devices. Solve all GluCalc app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

GluCalc iPhone Issues and Solutions

GluCalc iOS app crashes, not working, errors
GluCalc iOS app network issues
GluCalc on iOS has black/white screen

GluCalc Android App Issues and Solutions

GluCalc has errors/crashing/not working
GluCalc server network connectivity issues
GluCalc has black screen

GluCalc iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever GluCalc app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix GluCalc app crashes or not working on Iphone (iOS):

Close and restart the GluCalc app on iPhone
Update GluCalc app to the Latest Version for iOS
Uninstall and reinstall GluCalc iPhone app
Update your iPhone to the latest iOS version

Fix GluCalc on iPhone unable to connect to server/internet connection issues::

To resolve GluCalc network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix GluCalc black/white screen (blank screen) on iPhone:

Follow the GluCalc iOS app troubleshooting guide Here →

GluCalc Android App Issues and Solutions

Fix GluCalc not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent GluCalc app issues:

Force Stop the GluCalc App
1. On android, goto "Settings" » click GluCalc app. » click "Force Stop".

Update GluCalc to the latest version on PlayStore

Clear GluCalc App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "GluCalc app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch GluCalc.

Fix GluCalc unable to contact server/ GluCalc internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click GluCalc » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got GluCalc » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch GluCalc on android.

Solve GluCalc black/white screens issue on Android:

Follow the GluCalc android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Alberto Clop, developers of GluCalc.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit GluCalc Website

Privacy Policy:

Developer: Louis Boyer & Julien Mottet

About this app

Time saved on computations allows to preserve a pleasant atmosphere during meals and to maintain a rich and diversified diet without compromising on therapeutic goals. this app's ease of use offers kids and teens a tool to increase their autonomy and motivation in diabetes management. With this result, this app determines the necessary quantity of insulin based on the user's personal parameters. (The correction factor or correction dose method is used). Its main objectiv is to ease the tasks at mealtime. this app is available in three different languages (english, french and german). The foods database, which everyone can customize, allows this app to compute the sum of carbohydrates for a meal. this app is a mobile app designed for diabetic patients and their family members.