Stars & Constellations app not working? crashes or has problems?

Stars & Constellations Status

Last Updated on 2021-04-21 by Divya Mishra

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Common Stars & Constellations Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Stars & Constellations app on iOS and Android devices. Solve all Stars & Constellations app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Stars & Constellations iPhone Issues and Solutions

Stars & Constellations iOS app crashes, not working, errors
Stars & Constellations iOS app network issues
Stars & Constellations on iOS has black/white screen

Stars & Constellations Android App Issues and Solutions

Stars & Constellations has errors/crashing/not working
Stars & Constellations server network connectivity issues
Stars & Constellations has black screen

Stars & Constellations iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Stars & Constellations app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Stars & Constellations app crashes or not working on Iphone (iOS):

Close and restart the Stars & Constellations app on iPhone
Update Stars & Constellations app to the Latest Version for iOS
Uninstall and reinstall Stars & Constellations iPhone app
Update your iPhone to the latest iOS version

Fix Stars & Constellations on iPhone unable to connect to server/internet connection issues::

To resolve Stars & Constellations network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Stars & Constellations black/white screen (blank screen) on iPhone:

Follow the Stars & Constellations iOS app troubleshooting guide Here →

Stars & Constellations Android App Issues and Solutions

Fix Stars & Constellations not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Stars & Constellations app issues:

Force Stop the Stars & Constellations App
1. On android, goto "Settings" » click Stars & Constellations app. » click "Force Stop".

Update Stars & Constellations to the latest version on PlayStore

Clear Stars & Constellations App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Stars & Constellations app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Stars & Constellations.

Fix Stars & Constellations unable to contact server/ Stars & Constellations internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Stars & Constellations » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Stars & Constellations » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Stars & Constellations on android.

Solve Stars & Constellations black/white screens issue on Android:

Follow the Stars & Constellations android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Divya Mishra, developers of Stars & Constellations.

About this app

With Stars & Constellations - Discover the Night Sky, Follow stars & Constellations. Ever wondered how many stars and constellations we are surrounded by? Enjoy the view around earth from earth without telescopes and without searching for a place away from your home in search of glittering stars of sky in night. – 3 days Free trial period is provided then you can pay and get subscription immediately. - You may pay subscription price beforehand and start subscription immediately as well. – Account will be charged for renewal within 24-hours prior to the end of the current period. • 1 - week subscription with 3-day trial version – US $ 9.