Contact Libib Support

by SmurfetAZ

Appears that this system is reading barcodes as ISBN not as UPC and using that information to pull from its database to load data. UPC codes are what barcode readers read. UPC codes are not always static. Unlike ISBN a UPC can be reassigned to different products. As a result, if an older UPC has been reused by a more recent product and that newer product is also associated with an ISBN you’ll get incorrect item information every time. Because there is no option to correct either the UPC or the ISBN and there is no way to add manually by entering the ISBN, only by adding ALL of the item’s information, this app is essentially worthless when seeking to use the scan feature and is incredibly burdensome when using the manual entry add option. Consequently, this app fails 100%. It would be easier for me to build my own database by hand if I am going to have to manually input every piece of data for every title in my personal library, which has several thousand items.

by KamDior

I purchased the Libib pro account to use as a hub for my company’s development library and I think that it’s a really good platform. The one issue that my employees have been having is that we’ve had a couple of questions come up with setup, user functionality, or certain features not working the way that they are supposed to. At that time we’ve sent emails, regarding each of the above issues, to the company and have never received a response on any of them. These emails date back to the beginning of January with follow up emails having been sent. I don’t understand how you can charge someone on a monthly basis, but not provide adequate customer service. It’s honestly very unprofessional. There is no point in having a “HELP” section, if you don’t actually “HELP” when people request it.

by MoreLove LessHate

I had been wanting to catalog my growing book and record collection for quite a while. This year it was one of my New Years resolutions to finally get it done. Like most people, I started my project with a quick google and found Libib. I went with the free plan as my collection is not yet over 5,000 items and I wasn’t sure how long it would remain my highest priority. I downloaded the app and quickly realized it was much easier than I had thought. To add books you just scan (by it taking a photo) of the barcode on the back of the book. Instantly it will show a photo and the title of the book. I have a lot of antique books as well and those can be added manually by typing the Title, ISBN, Author, etc.

It would be nice if it had the ability to add a photo to the titles added manually, and also to utilize the check out system on the free platform, maybe with a limited number of items checked out at one time? I love to share books with friends, but it’s hard to remember who borrowed what.

TLDR; really easy to use. Would recommend to a friend.