Access all that Allē offers with the free iOS app.
Allē is the new and
improved aesthetics loyalty program from Allergan Aesthetics, replacing
Brilliant Distinctions®. With curated content, treatment information, exclusive
offers, and personalized rewards, Allē is your go-to app for you...
The App Doesn’t do anything
The app is still bugged and shuts down randomly and on certain pages it just won’t let me view - including the “how it works” page. I got allergan implants and would love to claim the rewards but its not possible on app or website. The only thing the app/site does is promote doctors to try to sell you on getting more procedures, but once you get those procedures, how do you even get the rewards points? I would never use a rewards app to find a doctor, I only wanted it because I am getting the implants anyways, might as well get the rewards for it. They dont have a chat line or an email either which is crazy in 2018... they expect you to hand write and post mail letters to ask your questions or call the hotline which redirected me to the HK jockey club. I have been trying to find any access to customer service reps via linkedin, google search etc but I will also ask here.... so I got an allergan product, how do I let the app know in order to claim the rewards? Please update the app so it is possible to access the rewards function once getting the procedure
Great Program Terrible Support
I love the program. The app and the website have zero support! No support links or contact us button. The site and app just refer you to useless FAQ videos that are no help. I can no longer even get to or shop from the brilliant distinction mall anymore. The link and option just disappeared. I had over 1000 pending points. Using the support or missing points page on the shopping mall was even more of a joke. You won’t receive a response until months later or just no response. I been a brilliant distinction reward member for a long time and a diamond member. You think they be more accommodating to someone who spends allot of money on the services.
Loving the updates!
After downloading the updated version, I truly feel like Allergan is listening to our suggestions. The improvements they have made with the program and application definitely makes accessing my FREE savings in more than one way! The products are already amazing so thanks Allergan for making it easier on us by having this rewards program in place.
I’d give no stars if I could
Like so many others who got this app I too did not receive the points. So very disappointing & completely unnecessary. No different than the BOGO offer they had where you could purchase a $100 gift card for Botox & get another one for free. This was a one day only offer & apparently they didn’t expect it to be so popular....their site crashed. Once the site was back up they announced that the limited number offered was no longer available. How convenient for them. Another disappointing experience brought to you by Brilliant Distinctions.
Terrible terrible terrible!
Worst, most useless app ever..... seriously stop telling ppl to download it bc it’s not even worth and the “$10 dollars off” and isn’t worth as much as it gives you a headache!!!!! Never got the 10 dollar rewards... my Botox appt/visit didn’t even load.... $810 dollars later and it still tells me I haven’t accrued anything. Can’t even find my Med spa on here; when I search for my provider it literally searches for 30 mins and yields nothing!!!!! Get it together, Allergan! Very disappointed.
I am a long time member of BD and read on the website that if I downloaded the app, that I would receive 100 bonus rewards. Well, I downloaded the app and never received my reward. Does anybody know if I need to do something else to collect this reward? Ugh!
Where is the brilliant distinctions mall?
Can no longer access brilliant distinctions mall... if I was a new member and didn’t already know about the mall, there would be know indication that there even is a brilliant distinctions mall. Also, you can’t even review your full history through the app anymore. Link back the mall to the app and improve how we can track our history and you’ll have better reviews/ratings.
Is anyone out there listening and caring?
I just downloaded this app and concerned about the many bad reviews. I'm wondering if anyone from BD are reading and listening to these people. If so, words of encouragement would be nice and very appropriate.
I try to sign up and it tells me my email address is already registered. Ok that’s weird, so I try to log in and say “forgot my password” and it tells me “there is no such account registered to retrieve a password for”. Screw you. Either there is or there isn’t. Which is it? So basically I can’t use the app no matter what and there’s no work around. Terrible job Allergan. Just terrible. Why put out a product, incentivize people to use it and then make it unusable?
This app is so glitchy
I was just a few points from a diamond member and my account reset all the way as if I’d just signed up. I’ve had two procedures since and lost out on all the extra points because of it. Also you can only redeem $20 increments at a time. I have a random overage about that I can redeem because it’s less than $20. I also can’t get to the Brilliant Distinction Mall anymore from the app. It’s hard to find anything in app.
What happened with my app?
Brilliant nightmare! Can’t access my account, app disappear from my phone on its own without warning. Was this some kind of mistake or just a glitch I don’t care. It caused me an embarrassing moment with my cosmetologist who could not find my 50$ discount or my account ;regardless of having received emails from BD proving I do have an account . Duh! Quite disappointed. Until this issue is resolved I am sticking with one star.
Does what it needs to do
This app is fine to track points, etc. Easy to use. The $10 credit takes about 24-48 hours to show up in your account (according to customer service that I spoke to). It was less than 24 hours for me.
App is pretty much worthless
When the app doesn’t lock up when you login, you get stuck on the facial recog ID. When you say ‘no thanks’ it doesn’t resolve to the next page. If you’re lucky enough to get past the ID page, the font on the locate physician page is the same color as the background. 🤦🏼♀️ Honestly, there are so many issues with this app you might as well use the webpage and save your sanity.
This app seems like a great idea however the execution is lacking. Very glitchy- gets hung up when you try to do most anything. Sometimes shows your points and other times doesn’t. Very frustrating. Also does not work when trying to play videos in order to earn points. Maybe that’s on purpose?! Great idea. Needs work.
App Text is white on white
This app is terrible. The text when building your profile and selecting your provider is set to white text on white background. You can’t see to enter your information. It’s especially hard when trying to enter your birthday and select provider, and select state. These are scrolling selections to complete the field and you can’t see what you’re selecting. Stupid, unusable design!
Yes. Allē is very safe to use. This is based on our NLP (Natural language processing) analysis of over 6 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.3/5 . Justuseapp Safety Score for Allē Is 43.6/100.
Yes. Allē is a totally legit app. This conclusion was arrived at by running over 6 Allē User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Allē Is 43.6/100.
Allē works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
Leave a comment: