TripSource Reviews

TripSource Reviews

Published by on 2021-09-08

TripSource by BCD Travel is designed exclusively for our clients and their
travelers. * To register for TripSource, you must have booked a trip with BCD
Travel in the past six months. Your ultimate travel companion, TripSource keeps
you organized, informed, and in control of your busi...

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

TripSource Reviews

  • By

    Worked well before.. but now has issues

    This app’s previous version worked great but this new version has issues updating information during a trip. It doesn’t terminal, gate and baggage claim information correctly like it used to before in previous version. Importing externally booked trip details has now become cumbersome. It adds imported trips into existing or previous trips book through BCD travel. It does not recognize logical dates of booking when year details in booking is not provided. For example, when trip commences in Dec 2019 and ends in Jan 2020 and the year details are not given booking, it would show the booking as starting on Jan 2019 and ending in Dec 2019. I don’t think I can use this apps anymore. I wish you could go back to the previous version that worked correctly.

  • By

    Could be Great, But.....

    I use this app and love having my trip info organized in one folder. It makes it easy to find locator numbers to check in ... except when it doesn’t download the Locator number, flight, or gate info. For some reason when I travel on Southwest the folder will show trip and cities but not all the details you need to know. It’s really a pain to go through having to go find your locator number; especially if your company makes your travel plans for you. Most of the time I can then load my Mobil boarding pass in my Apple wallet but today it wouldn’t do that. Just sometimes not reliable . If they fix this I would give a very strong 5 stars.

  • By

    Fair enough

    The app allows for trip alerts advising of various delays, etc. that is nice. It also allows for a place to track and store copies of receipts for your trip. The app can sync with your calendar adding your trip details for you. That is convenient. The interface is fairly clean allowing you to select a trip and then pull items from an envelope showing some details about that item. These details are not all pulled when you a forward a confirmation email. There is still a bit of tweaking that needs to be done to the app to make it on par with other apps available out there. But, for a free app that connects directly to your travel agent, it isn’t bad.

  • By

    Worst app ever to book air travel on

    My company (Network Television) started using this app for us to book our air travel. It is so frustrating to use. You would think it was designed by someone who builds government apps. I had to use a stylus, a lot of the buttons (time of departure) etc don’t work and since u have to constantly zoom in to input data it’s always asking if you want to leave the app. None of my co workers like it either. The real problem with it is they ported a website to an IOS app. It would be fine if you could use it on a laptop (which we can’t) but doing it on a phone is brutal. If the developer would ever use it to book a flight on their phone they would rebuild it immediately

  • By

    Why refer me to Wallet

    Keeps track of my trip, does very well checking in for flights and sending reminders. But why have the user send boarding passes to Wallet? Why not have a full size view of the pass in TripSource to use when boarding? Seems to be a needless extra step and a little frustrating, because it took multiple tries to load the pass from TS to Wallet.

  • By

    It organizes my life

    I have to travel very often. Love this app, no more papers, easy to use and it updates automatically all the information. I haven't been able to do the check-ins through the app, but that depends on each travel company.

  • By

    Needs a lot of work

    It is so frustrating that a business app doesn’t have a saved login - or if it does, isn’t working correctly. Viewing trips should be quick and seamless. There’s a lot to be desired of this app. It doesn’t handle multiple legs of trips very well. If part of a journey is complete but not another portion, it shows the trip as in the past. For one of my hotels, the pin on the map was wrong and showed it in a city an hour away from where I booked it, nearly causing a panic. The address booked was correct though. When it comes time to check into a flight, or at any point you want to review/edit a flight, there’s no way to click through from an itinerary to an airline site which is quite frustrating.

  • By


    Trip Source AP was very useful and accurate while traveling. My bags were late coming into my destination due to an airline error and Trip Source sent me notification long before the airline. Very impressed!!

  • By

    Absolute garbage

    It’s been many months now since my job switched to this app. Since then it’s worked exactly 1 time for me. If I’m able to even browse hotels and get as far as picking one, whenever I try to book I get a “it’s not you it’s us” message and to try again. I’ve rebooted, uninstalled and reinstalled, cleared app data and everything else I could think of. I’ve even changed phones but it still acts the same. Garbage.

  • By

    Solid travel app.

    Clean interface, integrated hotel booking...which is incredibly convenient. I receive messages from TripSource before I get them from the carriers. Well done.

  • By

    Great app

    This is a wonderful app that allows consolidation of all trips with integrated itineraries, directions, alerts, etc. It allows me to easily navigate a tough travel schedule.

  • By

    Find motel close to my destination

    TripSource keeps all my reservations in one spot, which is great! I wish it could help me select a motel based on the proximity of my destination. I’d love to be able to enter an address and have it show me motels, distances, and reservation costs.

  • By

    It’s good but....

    There are some quirky things about the app. Like it would be really nice to be able to either delete or send past trips to history so that there is a place for current and future trips only.

  • By


    I wish our actual electronic tickets were part of the itinerary. That would save from having to use multiple apps. Also, when emailing the itinerary to others, we should be able to write a note with it.

  • By

    Login Screen Regression

    The app is generally good, but the new login screen no longer allows pasting in the password field, nor does it have any password manager integration. This is quite frustrating for users that use password managers and are unable to paste in their long, complex passwords.

A better way to Contact apps

You can now contact TripSource customer service directly
via Email using our new site -

Contact TripSource directly

Is TripSource Safe?

No. TripSource does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 12,911 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Justuseapp Safety Score for TripSource Is 18.5/100.

Is TripSource Legit?

No. TripSource does not seem legit based on our analysis. This conclusion was arrived at by running over 12,911 TripSource User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for TripSource Is 18.5/100.

Is TripSource not working?

TripSource works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Have a Problem with TripSource? Report Issue

Leave a comment:

Why should I report an Issue with TripSource?

  1. Pulling issues faced by users like you is a good way to draw attention of TripSource to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a TripSource customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using TripSource.

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