Visa Explore app not working? crashes or has problems?

Visa Explore Status

Published by Visa

Explore a world of amazing experiences. With hundreds of offers across dining,
shopping, entertainment and travel, the Visa Explore App will take you
everywhere you want to be.

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Common Visa Explore Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Visa Explore app on iOS and Android devices. Solve all Visa Explore app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Visa Explore iPhone Issues and Solutions

Visa Explore iOS app crashes, not working, errors
Visa Explore iOS app network issues
Visa Explore on iOS has black/white screen

Visa Explore Android App Issues and Solutions

Visa Explore has errors/crashing/not working
Visa Explore server network connectivity issues
Visa Explore has black screen

Visa Explore iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Visa Explore app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Visa Explore app crashes or not working on Iphone (iOS):

Close and restart the Visa Explore app on iPhone
Update Visa Explore app to the Latest Version for iOS
Uninstall and reinstall Visa Explore iPhone app
Update your iPhone to the latest iOS version

Fix Visa Explore on iPhone unable to connect to server/internet connection issues::

To resolve Visa Explore network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Visa Explore black/white screen (blank screen) on iPhone:

Follow the Visa Explore iOS app troubleshooting guide Here →

Visa Explore Android App Issues and Solutions

Fix Visa Explore not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Visa Explore app issues:

Force Stop the Visa Explore App
1. On android, goto "Settings" » click Visa Explore app. » click "Force Stop".

Update Visa Explore to the latest version on PlayStore

Clear Visa Explore App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Visa Explore app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Visa Explore.

Fix Visa Explore unable to contact server/ Visa Explore internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Visa Explore » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Visa Explore » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Visa Explore on android.

Solve Visa Explore black/white screens issue on Android:

Follow the Visa Explore android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Visa, developers of Visa Explore.

100% Contact Match

Developer: Visa Inc.

E-Mail: [email protected]

Website: Visit Visa Explore Website

About this app

Explore a world of amazing experiences. With hundreds of offers across dining, shopping, entertainment and travel, the Visa Explore App will take you everywhere you want to be.