Are you having issues? Select the issue you are having below and provide feedback to Polaris Office.
• Ads are annoying
• Auto-saving instead of letting user hit save
• Saved an old copy from phone instead of edited copy from computer
• Free period over and wouldn’t let user save document
• Version history area is blank
• Ads reappear after purchasing ad-free version
I am unable to transfer documents from my device to other devices.
My Polaris office is not opening on my iPad.
I can no longer edit a previous input, causing me to re-enter the input. Also, I can no longer "cut" an item, row or column .
I have ask thus before with no response. When I create a document it won’t recognize the font size I enter.
When I create a new text document it won’t recognize size of font change
Complete guide to troubleshoot Polaris Office app on iOS and Android devices. Solve all Polaris Office app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Infraware Co.,Ltd, developers of Polaris Office.
Contact e-Mail: [email protected]
Share documents easily and invite others quickly to edit or view documents. - Just simply sharing the link of documents with our cloud storage via SMS, email, Facebook and other channels. - Supported File Formats : DOC, DOCX, XLS, XLSX, PPT, PPTX, PPS, PPSX, TXT, HWP, HWPX, ODT and PDF. - Free Available for 33 templates, 20 various 2D/3D charts, 37 slide transition effects, 173 different shapes and 300 formulas for spreadsheet. - Supporting 18 global languages including English, French, Simplified Chinese, Japanese, Russian, German, Italian, Spanish, Polish, Portuguese (Europe, Brazil), etc. - Polaris Drive is a default cloud but also available other cloud service such as iCloud, Google Drive, Dropbox, OneDrive, Box, WebDAV, FTP for 24 hours, 365 days. - Polaris Office has earned ISO 27001 certification for International Cloud Privacy Standard. • Polaris Office is free all-in-one office suite but some features can be limited by your cloud usage or your subscription option. • Recurring payment and plan subscriptions are charged to Apple Store account. Quick and Easy Access for Anytime, Anywhere and Any device. - Across all devices like Desktop, iPhone and iPad, Keep your all documents always up-to-date in sync via Polaris Drive, iCloud and other cloud service. - Powerful search function will save your time to expand your search terms not just filename. - Save frequent template in My Template folder. Just one application enough for all different type of documents. - Open, edit, save and share all kinds of office documents such as Word, Excel, Power Point, and Google Docs with one iOS app. - View PDFs right from your iPhone and iPad. You can make your own template anytime. - Without extracting zip files on iPhone and iPad, you can easily open and read all type of documents. Experience New All-in-One Complete Office Suite compatible with Word, Excel, PowerPoint and Adobe PDF "Best App" awarded by iTunes App Store. Under 100 MB size. Create, edit, save and share your files with the best office app of iOS, used by 100 million users all over the world. Convert PDF into Office documents and edit them. Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period. • Subscriptions can be managed at App Store account setting. Auto-renewal may be turned off by going to user’s Account Settings.