Hopster app not working? crashes or has problems?

Hopster Status

Published by Hopster on 2023-10-18

Get your little one preschool ready with the award-winning Hopster! Hopster
is expertly designed with kids early learning years in mind. Parents gain access
to the best curated kids learning content needed to shape their child's early
development curriculum.

I have a problem with Hopster

Are you having issues? Select the issue you are having below and provide feedback to Hopster.

User reports:
App has problems

User reports 2

problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else

300.0%

Crashes

50.0%

Not working

50.0%

Reported Issues: 6 Comments

By Ariel Jarlson 1 month ago

Hi!, I pay for the monthly subscription for Hopster for all the games. Recently, there’s only been 1 game available it being the monster game. All the other games are missing/loading . How would we resolve this issue? Talk soon.

By Emma Drewell 2 months ago

No games or stories are showing, tried deleting and reinstalling that hasn’t helped. We have a subscription

By Mark Fisher 2 years ago

Not working on iOS ???

By Sarah Wintle 2 years ago

Hopster app crashing when loading. I’ve tried closing/reopening, removing and reinstalling. Nothing works

By Adele Whittaker 2 years ago

Hopster app not o iPad working I have Annual Subscription

By Jill Rothwell 2 years ago

Hopster will not work on Apple ipad. We have a subscription. Please can you help? Thanks

Common dislikes about Hopster app

- Freezes often

- Takes a while to load

- Inappropriate content for children

- Pushing a liberal agenda

- Shoving LGBTQ agenda into kids' faces when they are too young to understand

Have a Problem with Hopster: ABC Games for Kids? Report Issue

Common Hopster Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Hopster app on iOS and Android devices. Solve all Hopster app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Hopster iPhone Issues and Solutions

Hopster iOS app crashes, not working, errors
Hopster iOS app network issues
Hopster on iOS has black/white screen

Hopster Android App Issues and Solutions

Hopster has errors/crashing/not working
Hopster server network connectivity issues
Hopster has black screen

Hopster iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Hopster app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Hopster app crashes or not working on Iphone (iOS):

Close and restart the Hopster app on iPhone
Update Hopster app to the Latest Version for iOS
Uninstall and reinstall Hopster iPhone app
Update your iPhone to the latest iOS version

Fix Hopster on iPhone unable to connect to server/internet connection issues::

To resolve Hopster network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Hopster black/white screen (blank screen) on iPhone:

Follow the Hopster iOS app troubleshooting guide Here →

Hopster Android App Issues and Solutions

Fix Hopster not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Hopster app issues:

Force Stop the Hopster App
1. On android, goto "Settings" » click Hopster app. » click "Force Stop".

Update Hopster to the latest version on PlayStore

Clear Hopster App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Hopster app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Hopster.

Fix Hopster unable to contact server/ Hopster internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Hopster » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Hopster » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Hopster on android.

Solve Hopster black/white screens issue on Android:

Follow the Hopster android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Hopster, developers of Hopster.

100% Contact Match

Developer: Plato Media Ltd

E-Mail: [email protected]

Website: Visit Hopster Website

About this app

Made in partnership with some of the UK's brainiest academics, our app includes fun educational games that engage toddlers & preschoolers in phonics and creativity, plus they will get a head start with numeracy using our maths games for kids. this app is a popular choice for parents wanting a safe digital environment for their kids to explore. this app is available in English (UK/US), French, Icelandic, Serbian, Bosnian, Slovenian. Parents gain access to the best curated kids learning content needed to shape their child's early development curriculum. this app fully supports formal early childhood curriculums from around the world, with the best preschool kids TV shows & educational games. this app is also 100% ad-free and certified kidSAFE. Your little one can learn phonics, enjoy maths games for kids, and watch family friendly preschool shows – all in a safe and ad-free digital environment trusted by over 2 million families. 3. 6. See how your little one engages with our preschool learning games for kids - including phonics and maths games for kids. Your little one can be ahead of the class before they even go to school, with our phonics shows, maths games for kids, and more. We can help keep your kids busy with lots of fun, creative & educational content - and you can relax knowing they’re continuing to learn in a safe child-friendly environment. Packed with learning games for kids, as well as great preschool books and fun music. Get your little one preschool ready with the award-winning this app! this app is expertly designed with kids early learning years in mind. Even with all these amazing educational TV shows for kids on this app we do believe that there is such a thing as too much TV. Children can explore the award-winning kids app this app with a free trial of our premium subscription. If your kid watches three episodes in a row, we will suggest that they try another activity instead. We will never share your personal information with 3rd parties or sell it on. Your child’s privacy and safety is our top priority. And there are no ads in our toddler & pre school kids’ TV app. Ever. No really, we mean it.