Contact BodySpace Support

by Hashtagfixyourapp

This app/community helped me so much over the past 4/5 years. I’ve logged over 700 workouts and made quite a few friends. The functionality and variety of workouts were great.... WERE. Lately I have to restart the app several times to even view my WOD. My notifications barely load (I constantly get an error that reads “Notifications cannot be loaded, please try again later”) My profile page does not load at all, just my avatar pic and no info (workouts tracked, weight lifted etc). I have brought this up SEVERAL times to customer support and all I’ve gotten back was a generic “we are aware of problems that users are having and are working to fix the issue, in the meantime please consider paying for a subscription...”.....?!!?! For an app that has been free for HOW MANY YEARS?! BB doesn’t make enough money off of their website and supplements that they now have to make money off of an app that has been free for so long?!! Now some workouts that I have used over and over are now behind a pay wall??!! Stop being greedy and FIX YOUR APP! I already spend enough money ordering supps on your site!! This makes me want to just delete the app and delete my account. BB obviously isn’t interested in the well being of its users as it is in the all mighty dollar.

by Malu2626262

I used to use this app a lot when i was getting into lifting weights. It was fantastic to work with! The tools they put in place and the helpful tips found throughout the website really helped me get started on my goal to swoleness. So it’s sad to see that when I suggested this same app to a friend I quickly discovered that the same tools I had utilized for free back just a year ago had now been locked behind a paywall. On further inspection, I saw that there were no additional tools to suffice the cost. Plain and simple, this app was perfect when it was free, but I can’t recommend it now that everything is locked behind a pay wall. In fact, i would suggest googling certain workout regiments, like Kris gethins plans, and finding the programs for free cause through a $9 a month subscription is not worth it. I know they’re a business and need to make money, but they have their own clothing, supplements, and other various product lines to generate a sufficient profit, especially with how popular the site has become.

by 0daysoff

Enjoyed the app for the last 5+ years, had great workouts and really appreciated the variety from which you were able to choose from. Videos were incredibly helpful and ultimately loved the results. Was curious why the constant badgering to refresh and change my password... finally finished my last work out from a 12 week plan and pushed the button....... now it wants me to pay for a subscription.... sorry too many free options out there to pay for this app. Thank you for the last 5+ years and FYI I will also go else where for all of my supplement needs which until today, I ordered from your website. Should have thought of that during your focus group sessions before you tried to pull the old bait-and-switch routine. Wish more people could have benefited from the FREE version, promoted your app to everyone I knew. Keep me posted if you ever return to your previous version!