Company Name: Bodybuilding.com
About: We change lives! BodySpace is a revolutionary social fitness platform. It’s
the best personal trainer combined with the world’s largest online fitness
community.
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Bodybuilding.com
E-Mail: feedback@bodybuilding.com
Website: 🌍 Visit BodySpace Website
Privacy Policy: https://bodybuilding.kustomer.help/en_us/privacy-policy-rkOJgx7cP
Developer: Bodybuilding.com
by RafeVW
I’ve used this app nearly daily for years, logging more than 2000 workouts. I like the database and can design workouts on my laptop. The big problem with the app is that when I try to use a custom workout template, I frequently get an error message that these aren’t available - to try again later. If I quit the app and restart it, the custom template is now available. Sometimes it takes multiple restarts. Sometimes it will tell me, “You have no history for this exercise” for something that I’ve done many times. Sometimes it won’t show previous stats for an exercise. Again, quitting and restarting seems to restore these, but it’s very frustrating enough to deduct 3 stars. The app is totally server dependent for accessing past workouts. These are not saved locally, so when the server is down (as it has been all week) I can’t access previous workouts to know what current load and reps should be. Update - this app still won’t connect to the server making it useless. Down to one star.
by Hashtagfixyourapp
This app/community helped me so much over the past 4/5 years. I’ve logged over 700 workouts and made quite a few friends. The functionality and variety of workouts were great.... WERE. Lately I have to restart the app several times to even view my WOD. My notifications barely load (I constantly get an error that reads “Notifications cannot be loaded, please try again later”) My profile page does not load at all, just my avatar pic and no info (workouts tracked, weight lifted etc). I have brought this up SEVERAL times to customer support and all I’ve gotten back was a generic “we are aware of problems that users are having and are working to fix the issue, in the meantime please consider paying for a subscription...”.....?!!?! For an app that has been free for HOW MANY YEARS?! BB doesn’t make enough money off of their website and supplements that they now have to make money off of an app that has been free for so long?!! Now some workouts that I have used over and over are now behind a pay wall??!! Stop being greedy and FIX YOUR APP! I already spend enough money ordering supps on your site!! This makes me want to just delete the app and delete my account. BB obviously isn’t interested in the well being of its users as it is in the all mighty dollar.
by Malu2626262
I used to use this app a lot when i was getting into lifting weights. It was fantastic to work with! The tools they put in place and the helpful tips found throughout the website really helped me get started on my goal to swoleness. So it’s sad to see that when I suggested this same app to a friend I quickly discovered that the same tools I had utilized for free back just a year ago had now been locked behind a paywall. On further inspection, I saw that there were no additional tools to suffice the cost. Plain and simple, this app was perfect when it was free, but I can’t recommend it now that everything is locked behind a pay wall. In fact, i would suggest googling certain workout regiments, like Kris gethins plans, and finding the programs for free cause through a $9 a month subscription is not worth it. I know they’re a business and need to make money, but they have their own clothing, supplements, and other various product lines to generate a sufficient profit, especially with how popular the site has become.