Contact Aena

Contact Aena Support


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About: The official Aena app offers flight information of the 43 Spanish airports
managed by Aena, including A.S.


 
  2026-03-26

Aena Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Aena. Spanish Airports. Flight Website

Privacy Policy: https://www.aena.es/es/nota-adicional/aviso-legal-aspa

Developer: Aena SME, S.A







3 Most reported problems 😔💔

4.4 out of 5

Very buggy

2024-03-09

by Hugoblanc

This app only gives errors and nothing works properly.
It’s a waste of time.

Horrendous UX

2023-09-15

by Ayx_248

The Aena website for Madrid airport is completely unusable. How hard is it to just lay out where everything is in a map? There are too many pop ups and ‘interactivity’ implemented in place of usability. WHY do I have to download an app just to get a basic map of the airport? Just so I can be served more ads? Completely ridiculous. Please rethink your digital strategy, this is terrible execution.

Aena Club Parking larva estancia

2023-09-22

by Andreas2306

We are clients of Aena Club and
Park there all the year. This week, because of being peak season in Mallorca Aena has decided not to accept Pre reservations at the preferred Aena Club rate and charge the full rate..... modern robbery, please look for new clients who supports you in the winter.... good luck.




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