Contact Silo Support
Company Name: Eternis Labs
About: 100% Private Chat with AI.
Experience the freedom of truly private, personal AI
with Silo.
Silo Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Eternis Labs
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https://siloprivacy.com/terms-of-service
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3 Most reported problems 😔💔
Useless
by Kaleo
Private or not, keep getting a “Something went wrong.” error message. Doesn’t connect or work.
Scam
by AlanAberdeen
Made an account. Canceled months ago. Still getting charged, and support email does not work.
Doesn’t Perform/Install + Lack of Support = Menu For Disaster - Caveat Emptor
by BrianCom
On December 29, 2025, I downloaded from AppFree the Silo App with the free lifetime subscription to both my Ipads and my IPhone which was offered free within the 24 promotional period. I checked my IOS Devices under Settings-Media Purchases which reflected $0.00. I followed the onboarding instructions and got through the second slash screen which required a passcode registration through Apple, Google or another company. I selected Apple for each device. Next, I checked the passcodes under the Apple App Passwords which clearly showed three different passcodes. I thought they would all be identical as I have no intention of using only one device at a time. Only once was I able to launch Silo on one IPad. I closed the App and tried to use it again but I was confronted with almost the same second Splash Page requiring to register again with Apple, Google, etc. I saw a note that said passcode created (my first attempt) with the option to create a new passcode. I deleted the Silo App three times and tried to register. No success on any of my devices. I wasted 2 hours 15 minutes for nothing. I submitted a request for help through the Apple App Store “Contact The Developer “ and am awaiting a reply.
I’m most disappointed. I reviewed other user reviews which seemed positive and for that I’m happy they had success.
At this point I can only offer one star as my evaluation but will be happy to amend this rating if The App Developer responds and can help me to get the Silo App to properly work on my IOS Devices all running IOS 26.2
Have a Problem with Silo - Private AI Chat? Report Issue
Why should I report an Issue with Silo - Private AI Chat?
- Pulling issues faced by users like you is a good way to draw attention of Silo - Private AI Chat to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Silo - Private AI Chat customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Silo - Private AI Chat.
