Contact Novelove Support
Company Name: WORDSFLY LIMITED
About: Novelove - Where Every Story Finds Its Reader
Unlimited Reading. Unlimited
Possibilities.
Novelove Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of WORDSFLY LIMITED
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E-Mail: [email protected]
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Privacy Policy: https://privacy.words-fly.com/Novelove
Developer: WORDSFLY LIMITED
Privacy & Terms:
https://terms.words-fly.com/Novelove
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10 Most reported problems 😔💔
I am being charged for a subscription that I do not want. Please cancel this subscription! I have tried multiple email addresses to cancel it and have been trying for the last couple of months. I have got to the point where I am emptying out my account, so that the subscription cannot be deducted. Any help would be greatly appreciated.
Trying to cancel subscription and not able to find a way to do so without paying to do it
cancel subscription immediately
I tried the app which seems to be a mistake. I'm unable to cancel my subscription as your app does not show up in apple. can someone please help on how to cancel this subscription I no longer want to be charged.
I paid $. 29 to Novelove on February 9 only for the next chapter in some "story" that I wasn't all that interested in. I was keeping myself occupied in my doctor's waiting room. I gotta pop up asking for $.29 for the next chapter, not $.29 for the next chapter and a subscription. There was no mention of a subscription charge of $14.99 in the pop-up. My bank has been declining the $14.99 charge for a week until, for some reason I cannot fathom, it cleared my bank today. I do not want nor do I need a subscription to Novelove. I'm caring for my husband who had a stroke six months ago and I have zero free time to read. I would like a refund of $14.99 please.
I am furious. Very very angry. I inadvertently clicked to finish reading a crap Novellove book through Facebook for a few cents the other day. Now there is a much larger charge and I DO NOT WANT IT. Please remove it or tell me how I can. This is not right!!! I am a senior on a very small income and $20.56 CAN is my food for a day! This not right or fair and blatantly dishonest!!! Robin Janzen
I'm trying to cancel 2 subscriptions and have not been able to access the app or been able to cancel the subscriptions. Please advise me as what my next steps are.
Terrible app
by Flower Power Chipi Guay
This app is terrible. The book I read made no sense, it gave me the feeling like it was written by AI. The plot changed in the middle of the story without notice and all of a sudden all the events that had already happened made no sense in the new plot. Character a that have two names all of a sudden and use any of them indiscriminately. Poor writing, no edition. Super expensive subscription. The menu is hard to access and I can’t find where to cancel this subscription. I sent an email to their support team to cancel my subscription but it’s all so scammy that I’m afraid I won’t be allowed to cancel it. PLEASE CANCEL MY
SUBSCRIPTION!!!
Seems like Ai wrote the book I’m reading
by Sweetdreams13
Seems like AI wrote the book I tried to read boyfriend is boysister in the book and a guy calls his self a good sister instead of a good friend. The book is very inconsistent the story changes things up to much first the father divorces and remarries the mother stays in Europe then the father didn’t get divorce he got remarried after the mother died. The sister and the ex didn’t originally get together till after the girl wanted nothing to do with the ex then she stole her ex while they was engaged to be married. Not to mention how munch money they want for you to read these books that are like this.
App doesn’t navigate to a home page and difficult to cancel
by Jamers_80
Inside the app, you can read the story, but then there isn’t a way to go to a main page to select another story or be able to navigate back to a homepage. I sent an email to cancel the subscription. Hopefully I am able to. This is not the kind of app that shows in your subscriptions on your Apple Phone settings so it is not easy to cancel. Seems a little bit scamming. I do not recommend.
Have a Problem with Novelove? Report Issue
Why should I report an Issue with Novelove?
- Pulling issues faced by users like you is a good way to draw attention of Novelove to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Novelove customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Novelove.
