Contact TextPort Support
Company Name: TSUBASA TECHNOLOGIES LIMITED LIABILITY COMPANY
About: TextPort is the easiest way to download text messages from iPhone and export
conversations from any messaging app on your device. Whether you need to export
text messages from iPhone for personal archiving, legal documentation, or peace
of mind, TextPort makes it effortless to backup and preserve your important
conversations, memories, and information.
TextPort Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
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3 Most reported problems 😔💔
Garbage - Purposely Misled - DO NOT BUY
by ZZ5284
What the app description fails to explain anywhere BEFORE you buy, is that in order for you to export messages from an iPhone or iPad, you must take screenshots of every few sections of the thread, one by one. Screenshots!! So for a conversation thats been ongoing for months, this would take days. In other words, there is no easy way like you would expect from the words they use such as “effortless”, “easy to use”, “quickly”, etc. There is nothing effortless with this app as there is no auto export functions UNLESS you download it on a desktop and plug your phone/ipad but I tried that and it fails every time and doesn’t even ask you what to backup. I’ve read every one of the companies responses and they basically say “tough luck try to get your money back from Apple knowing full well people aren’t going to go thru the trouble for $7. Total scam.
Extremely dissapointed
by Mrs Hudson
Never before have I been so dissapointed in a paid app. With this app, there are two options for converting texts to script. One is by taking screenshots. If you are like me and looking for an app to allow printed texts, you likely have way too many to make screenshotting worthwhile. The second option is to transfer to a laptop. I had high hopes for this and even bought a new laptop that could host the app. Went through the whole instructed process only to get to the end and be told that the pdf was not able to download because the file was too big. Colossal waste of time and money.
Highly disappointed
by Redlinemac
I purchased this app to export one text feed…export being the word of focus. This app, while being able to stitch screenshots, didn’t make it clear that it’s just another screenshot stitcher.
The write up doesn’t explain the process…I think now…for good reason. I was under the impression that I would be able to open a chat and the app would scroll the whole chat as one solid thread and then we could export that as one file.
If your goal is to have satisfied consumers, why not just be clear and explain “how it works” to establish a reasonable expectation?
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