Shepherd Status

Last Updated on 2025-11-19 by Second Round Inc.

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Most reported problems

Not working

66.7%

Connection

33.3%

Common Shepherd Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Shepherd network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Shepherd App
1. On android, goto Settings » Shepherd » click [Force Stop]

Clear Shepherd App Cache and Data:
1. On android, goto Settings » Apps » Shepherd » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Shepherd.

On android, goto Settings » Apps or Manage Apps tab.
Click Shepherd » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Shepherd » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Shepherd

Mar 15, 2026, 04:34 AM
a iOS user from Dublin, United States reported problems with Shepherd : Not working
Mar 14, 2026, 05:50 AM
a Mac user from Chicopee, United States reported problems with Shepherd : Connection
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