Contact Shepherd Support

by 🦋✨✨🧁

I was randomly logged out and I when I try to log back in it’s starting me back from level 1 when i was on level 3. My data has been deleted and o don’t know why. This app was good until it started crashing. Also, when I open the app immediately all I see is the screen telling me to do a trail subscription and I’m not able to leave that screen. I’m upset because I really liked the app so far but I can’t even use it anymore since it keeps crashing.

by K@Y24

I had the app for a while. Easy download, no additional purchases needed, it’s a great app. It helped me with my struggle to read the Bible everyday. When I first downloaded the app and opened it, there was always a screen asking if I wanted to buy the premium subscription or something along those lines. And there used to be an “X” or some kind of skip button. Well, the next time I opened the app, it had logged me out. That’s weird in itself but what’s even weirder is when I logged back in only to see that that screen where it’s asking if you’d like to buy the subscription can’t be skipped. There’s a gold button at the bottom saying “Claim my free week” but no “X” where you skip it. I’d find it odd that you’d pretty much force those who downloaded your app and have had it for a while to pay after all this time but if that’s not the case, I hope it’s just a bug or a misunderstanding.

by Camsuar98

There are days that I struggle to open my Bible, and I thought this would help. The first couple of days, it would only have me read one chapter of Genesis, but it said I read three. I got my sheep from 50 hearts to 67, and I skipped a couple of days. I decided to do the reading before I got out of bed in the mornings, but when I went to do that this morning, I was logged out of my account. The app made me sign in using my Apple account, but when I went to log in, it said they couldn't find an account under my Apple ID, so I'd have to make a new one. I fall off for a couple of days, so I have to start all over?