Contact Trulieve: Cannabis Dispensary

Contact Trulieve Support


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About: Discover the most convenient way to shop medical cannabis in Florida with the
Trulieve app. Our easy-to-use app lets patients discover, shop and save—all
while earning rewards with every purchase.


 
  2026-05-21

Trulieve Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.








3 Most reported problems 😔💔

4.0 out of 5

Why is it not allowed??

2025-11-11

by Screamintoes

As soon as you open the app it tells you to share your location. No biggie, I share it. However as soon as I do it says I’m not allowed to use the app. Apparently “App Store policy” says it can only be used in Florida, which is funny because I use several other dispensary apps in my state. Ridiculous.

Easy and Streamlined

2025-11-12

by Cam0Cam

I’ve been waiting for Trulieve to come out with an easier way to shop and navigate deals. Love that I can also see my rewards right away and it’s all in one place. Thank you 💚

Wowza! Great App💨💨💨

2025-11-13

by The Smokey McPotts

What an easy and simple way to upgrade your experience at Trulieve. So many great functions like push notifications when order is fulfilled, rewards dashboard, and access to sales!




Have a Problem with Trulieve: Cannabis Dispensary? Report Issue




Why should I report an Issue with Trulieve: Cannabis Dispensary?

  1. Pulling issues faced by users like you is a good way to draw attention of Trulieve: Cannabis Dispensary to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Trulieve: Cannabis Dispensary customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Trulieve: Cannabis Dispensary.


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