Contact HiGrade: Cannabis Testing

Contact HiGrade Support

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About: Instantly test the quality of your cannabis flowers straight from your phone.
Three photos are all you need to get a real insight into the health and quality
of your bud.



How to Contact HiGrade Customer Service/Support

HiGrade: Cannabis Testing Contact Information

Listed below are our top recommendations on how to get in contact with HiGrade: Cannabis Testing. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact HiGrade: Cannabis Testing. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



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Developer: MyCrops Technologies Ltd.

E-Mail: [email protected]

Website: Visit HiGrade Website



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Reported Issues: 4 Comments

4.7 out of 5

By Katie

3 years ago

Hey my account says that I have a subscription but when I try to scan my weed to test it it says I need to renew so when I do it says I’m subscribed. I don’t know what’s going on but I need it to work!

By ebwizard


Long time grower

For $79 dollars you should just go ask a friend that you know that grows to give you pointers and save the money. All marijuana facts needed now with more and more states legalizing it are right at your finger tips with Google. This app is not accurate on a lot of things. Strains I tested were also tested in a lab for CBD and THC content and the app was way off. All I can say about all these 5* reviews are they must be invested in the app. I did not purchase app as a friend had and brought it to my grow shop. Save your money.



By Lior1996


Never accurate

I have used the kit to test over 40 different strains that I have gotten at the dispensary over the past few months. The results are always within the 15-18%, even if the lab tested results from the state are 25%+. Makes me think that the kit/application will always tell you those numbers, and using the +/- 3% often will get you to to the thc % listed because it fits the puzzle. But it rarely says higher than the 15-18% making me think it is fixed... Would love some feedback, maybe i’m doing something wrong but idts



By BL117


Worked great till iOS 13

Camera has issues. Sometimes it doesn’t focus. Other times it just locks up. App doesn’t fill the full screen like it was written for the older iPhones and they just released a new version. Not sure of the accuracy as it says lab tested 33% is 22%. Harvest timing is great though. Just sent in 2 photos for harvest timing and received an email back with timing for 5 plants. They sent the previous email over again. Doesnt seem to be accurate as it’s way off from lab tested labels.




Have a Problem with HiGrade: Cannabis Testing? Report Issue

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Why should I report an Issue with HiGrade: Cannabis Testing?

  1. Pulling issues faced by users like you is a good way to draw attention of HiGrade: Cannabis Testing to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a HiGrade: Cannabis Testing customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using HiGrade: Cannabis Testing.


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