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About: Leave it to Manus Manus is a general AI agent that bridges minds and actions:
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Manus AI Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



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3 Most reported problems 😔💔

4.8 out of 5

Doesn’t complete projects

2025-04-14

by Horrible Pricing Plan

I’ve have manus access 2 day after it released. The high effort mode which u have to pay 199 a month is garbage. I got context id to long after it getting to step 3-5 out of 9 multiple times. TBH id just use DeepSeek v3 to create a detailed prompt of what you want to make then use Gemini or Claude 3.7 on vscode or cursor to build your application. 199 a month i wouldnt pay 20$ a month for it. Plus if your ai make a mistake by not following instructions you dont get the credits used refunded and you’ll have to use more credits to fix the mistake it makes 1000 credits will only really cover 1 prompt the 3900 will cover at max 3. 3 outputs per month

Credit based research isn’t working.

2025-04-15

by NicknameQwer1233457

I got 1000 credits for free, my first report, an important detail in the prompt was missed by the ai and the report that took over 30 minutes to generate and almost 800 was completely wrong and useless. I can’t get the credits back or do anything about it. This just show how the credit based search isn’t really a good choice.

Useful but prohibitively expensive

2025-04-16

by Three Pixel

I used up the initial credits (about $10) doing tasks that could have been accomplished in Claude in few-shot prompts. $40/mo for ten-ish tasks isn’t worth it and $200/mo is silly. They have examples in their documentation that tackle complex multi-domain research. They are rated at like 200 tokens but I’ll ask for simple things and it’ll chew up 400 credits providing me a list of local advertising avenues.

I’ll keep my account open but I’m going to circle back in 6 months to 1 year to see if they figured out the money situation. If it’s still like this I’ll have appreciated it as a novel tech foundation that’ll be iterated on by someone who can engineer a way to use tokens more efficiently.


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