Contact Welcome Suica Support
Company Name: East Japan Railway Company
About: When traveling in Japan, Suica is highly recommended.
With Suica, you can enjoy
seamless travel on all major transportation networks throughout Japan and make
quick payments while shopping.
Welcome Suica Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of East Japan Railway Company
3 Most reported problems 😔💔
Useless. You may lose your money. Avoid!
by Mar.b
One can simply create and top up a Suica card within the Apple Wallet on every iPhone. Why would I want this app when paying with Apple Wallet on my iPhone and Apple Watch is much faster and more convenient? If the app allowed me to use a pre-existing Suica card (from my Apple Wallet), I might have... Show more
Can Even Make Password
by Cantabuio
I can't even get beyond the first screen to make an account for this app. It says I have the "wrong secret word" even though I haven't even set a password yet; the one I am trying to use meets every rule they set for them.
Based on the other reviews, you're much better off just creating a n... Show more
Doesn’t work with Apple wallet
by Rossfrog5326
This application sounded great. Unfortunately it doesn’t work with Apple wallet and will lock you out after you leave the station. This will require that you return to the last station to have it reactivated. Total failure by the developers.
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