Music X Status

Last Updated on 2024-12-10 by Canh Khac

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Common Music X Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Music X app on iOS and Android devices. Solve all Music X app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Music X iPhone Issues and Solutions

Music X iOS app crashes, not working, errors
Music X iOS app network issues
Music X on iOS has black/white screen

Music X Android App Issues and Solutions

Music X has errors/crashing/not working
Music X server network connectivity issues
Music X has black screen

Music X iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Music X app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Music X app crashes or not working on Iphone (iOS):

Close and restart the Music X app on iPhone
Update Music X app to the Latest Version for iOS
Uninstall and reinstall Music X iPhone app
Update your iPhone to the latest iOS version

Fix Music X on iPhone unable to connect to server/internet connection issues::

To resolve Music X network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Music X black/white screen (blank screen) on iPhone:

Follow the Music X iOS app troubleshooting guide Here →

Music X Android App Issues and Solutions

Fix Music X not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Music X app issues:

Force Stop the Music X App
1. On android, goto "Settings" » click Music X app. » click "Force Stop".

Update Music X to the latest version on PlayStore

Clear Music X App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Music X app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Music X.

Fix Music X unable to contact server/ Music X internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Music X » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Music X » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Music X on android.

Solve Music X black/white screens issue on Android:

Follow the Music X android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Canh Khac, developers of Music X.

About this app

Music X lets you bookmark and organize your favourite music videos, build playlists, share with friends, and more. "Best music experience I have used on MusicX Store to date! Musi X can also stream onto any AirPlay enabled device. Best of all? IT'S FREE! Download MusicX now and become part of the Music X squad!