AOK Ident Status

Last Updated on 2026-06-15 by AOK Mein Leben GbR

I have a problem with AOK Ident

Are you having issues? Select the issue you are having below and provide feedback to AOK Ident.

⚠️ Fix Now in One Click

Most reported problems

Not working

48.9%

37.8%

Connection

8.9%

Account

2.2%

Common AOK Ident Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve AOK Ident network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the AOK Ident App
1. On android, goto Settings » AOK Ident » click [Force Stop]

Clear AOK Ident App Cache and Data:
1. On android, goto Settings » Apps » AOK Ident » Storage » click [Clear Data] option. This clears both data and cache.
2. restart AOK Ident.

On android, goto Settings » Apps or Manage Apps tab.
Click AOK Ident » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto AOK Ident » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch AOK Ident

E-Mail: [email protected]

Website: 🌍 Visit AOK Ident Website

Privacy Policy: https://static-content.common.aok-ident.de/legal-info/datenschutzerklaerung.html

Developer: AOK. Die Gesundheitskasse.

Jul 10, 2026, 03:59 PM
a AndroidOS user from Osnabrück, Germany reported problems with AOK Ident : Login
Jul 10, 2026, 03:21 PM
a AndroidOS user from Poing, Germany reported problems with AOK Ident : Not working
Jul 08, 2026, 07:18 AM
a AndroidOS user from Schongau, Germany reported problems with AOK Ident : Login
Jul 01, 2026, 08:46 PM
a Linux user from Leipzig, Germany reported problems with AOK Ident : Crashes
Jun 28, 2026, 06:57 AM
a AndroidOS user from Krumbach, Germany reported problems with AOK Ident : Connection
Jun 18, 2026, 12:19 PM
a Windows user from Frankenberg, Germany reported problems with AOK Ident : Not working
Jun 10, 2026, 07:45 AM
a Windows user from Neuruppin, Germany reported problems with AOK Ident : Not working
Jun 08, 2026, 05:24 PM
a AndroidOS user from Forchheim, Germany reported problems with AOK Ident : Not working
May 29, 2026, 05:45 PM
a Windows user from Altötting, Germany reported problems with AOK Ident : Login
May 15, 2026, 10:03 AM
a user from Frankfurt am Main, Germany reported problems with AOK Ident : Not working
Started 5 minutes ago
BPI
Started 14 minutes ago
Conservative News
Started 14 minutes ago
SpardaSecureGo+
Started 15 minutes ago
Waze Navigation & Live Traffic
Started 16 minutes ago
Dating and Chat
Started 16 minutes ago
eBay online shopping & selling
Started 24 minutes ago
iHeart