Unstuck app not working? crashes or has problems?

Unstuck Status

Last Updated on 2024-11-26 by Quizard AI, Inc.

I have a problem with Unstuck

Are you having issues? Select the issue you are having below and provide feedback to Unstuck.

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User reports:
No current problems

📋 3 Reported Issues:

S

SangBum Lee 2025-01-22

recording not uploading

S

SangBum Lee 2025-01-22

recording not downloading

B

Bob Smith 2025-01-20

recordings not uploading

Showing 1-3 of 3 reported issues:

Have a Problem with Unstuck: AI Notes & Transcribe? Report Issue

Common Unstuck Problems & Solutions. Troubleshooting Guide

Table of Contents:

Unstuck iPhone Issues and Solutions

Unstuck iOS app crashes, not working, errors
Unstuck iOS app network issues
Unstuck on iOS has black/white screen

Unstuck Android App Issues and Solutions

Unstuck has errors/crashing/not working
Unstuck server network connectivity issues
Unstuck has black screen

Unstuck iPhone Issues and Solutions

How to fix Unstuck app crashes or not working on Iphone (iOS):

Close and restart the Unstuck app on iPhone
Update Unstuck app to the Latest Version for iOS
Uninstall and reinstall Unstuck iPhone app
Update your iPhone to the latest iOS version

Fix Unstuck on iPhone unable to connect to server/internet connection issues::

To resolve Unstuck network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Unstuck Android App Issues and Solutions

Fix Unstuck not working on Android, crashes, errors or is unresponsive:

Force Stop the Unstuck App
1. On android, goto Settings » Unstuck » click [Force Stop]

Update Unstuck to the latest version on PlayStore

Clear Unstuck App Cache and Data:
1. On android, goto Settings » Apps » Unstuck » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Unstuck.

Fix Unstuck unable to contact server/ Unstuck internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Unstuck » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Unstuck » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Unstuck

Contact Support

Verified email

Contact e-Mail: support@quizard.ai

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