Sora Status

Last Updated on 2024-11-25 by BenjApps

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Common Sora Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Sora app on iOS and Android devices. Solve all Sora app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Sora iPhone Issues and Solutions

Sora iOS app crashes, not working, errors
Sora iOS app network issues
Sora on iOS has black/white screen

Sora Android App Issues and Solutions

Sora has errors/crashing/not working
Sora server network connectivity issues
Sora has black screen

Sora iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Sora app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Sora app crashes or not working on Iphone (iOS):

Close and restart the Sora app on iPhone
Update Sora app to the Latest Version for iOS
Uninstall and reinstall Sora iPhone app
Update your iPhone to the latest iOS version

Fix Sora on iPhone unable to connect to server/internet connection issues::

To resolve Sora network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Sora black/white screen (blank screen) on iPhone:

Follow the Sora iOS app troubleshooting guide Here →

Sora Android App Issues and Solutions

Fix Sora not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Sora app issues:

Force Stop the Sora App
1. On android, goto "Settings" » click Sora app. » click "Force Stop".

Update Sora to the latest version on PlayStore

Clear Sora App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Sora app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Sora.

Fix Sora unable to contact server/ Sora internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Sora » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Sora » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Sora on android.

Solve Sora black/white screens issue on Android:

Follow the Sora android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at BenjApps, developers of Sora.

About this app

We prioritize a safe, respectful creative environment and put your privacy first—your data is processed securely and never stored, ensuring your creations remain yours alone. • Convert your written prompts into dynamic visuals using our cutting-edge AI technology. • Simply describe your scene, and watch it come to life as a video with text-to-video magic. • Generate videos from text in just a few simple steps. • No experience required—anyone can create impressive videos in seconds. • Discover examples of popular video styles and ideas to spark your creativity. • Get inspired by exploring different ways to bring your text to life with video. • Purchase credit packages to generate videos that suit your needs. • Affordable options make creativity accessible for all. • Save your text-to-video creations in stunning quality, including 4K support (available with subscription). • Ensure your videos look sharp on any platform, especially when sharing on Instagram. • Share your AI-generated videos directly to Instagram, TikTok, and more. • Save to your device or send via messaging apps and email. • Subscribe to unlock video exports, enjoy a watermark-free experience, and remove all ads for uninterrupted, professional-grade creativity. Whether you're a storyteller, brand, or creative enthusiast, "this app - AI Video Generator" makes it easy for anyone to craft and share mesmerizing videos. Experience the future of video creation with this app AI Video Generator, where your imagination becomes reality through text-to-video innovation. Transform Your Ideas into Captivating Videos with "this app - AI Video Generator". Designed for both professionals and casual users, our app provides an intuitive way to turn text prompts into high-quality, engaging videos. Effortlessly bring your concepts to life with our powerful text-to-video platform. Dive into a world of endless possibilities and share your unique creations with the world. Our support team is here to help. Have questions or need assistance? Contact us at AIVideoGenerator@benjapps.