Contact Dark War:Survival

Contact Dark War Support


Company Name:

About: Gear up and brace yourself for the ultimate test of zombie apocalypse survival!
Dive into thrilling gameplay and uncover captivating events that await your
exploration! As a sudden and catastrophic zombie virus ravages human society,
your once cozy life is shattered. Family and friends turn into the walking dead
before your very eyes.



Dark War Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: support@darkwar-survivors.com

Website: 🌍 Visit Dark War Survival Website

Privacy Policy: https://metapoint.club/funfly/privacy.htm

Developer: SILKWORLD GAME LIMITED








14 Most reported problems 😔💔

4.3 out of 5
Isabelle Lacouture
2025-03-04

Hello. Im not sure why there is no link for customer service in my setting of Game Dark War survival . Also One of my caracter is frozen and cannot be upgraded ?

Matt
2025-02-28

Want to report a player for kicking me from alliance beause I wouldn't swap to a new game with them - I have screenshots to support...

Đỗ Đình Dũng
2025-02-27

1. My Premium Center - Building Promo Pass is stuck. I can't change my selection and can't buy it 2. We need "black list function" to inhibit someone joining the alliance. My alliance is setting acceptance as "Accept All" and we want to band s/o.

Ryan Ziegler
2025-02-20

2 Individuals in server 35 are cheating or using a glitch in the Zombie Siege event. Their names are "Xx ARTIIX xX" and "E U N H A". They are both members of BLKT and are somehow getting credit for participating in multiple alliances defense, which is not supposed to be allowed.

Monicalo
2025-02-19

我是40伺服器玩家,請問什麼時候開通遷移伺服器?我想到36服去繼續我的遊戲,謝謝!

Monsaf
2025-02-10

Subject: Request to Change Email Linked to My Dark War Account Dear Dark War Support Team, I hope you are doing well. I would like to request a change of the email address linked to my Dark War account. Below are my account details: Player ID: 1604140735000116 Current Email: Abdelmonsef@redacted New Email: monsafas90@redacted Please update my email to monsafas90@redacted so I can ensure secure access to my account and receive important notifications. If you need any additional information to verify my account ownership, I am happy to provide it. Thank you for your support, and I look forward to your response. Best regards, [Monsaf]

Robert Howard
2025-02-01

Is there a way to send alliance invites to un-allied players in the game? I'm in an alliance already, but we want to recruit, send invites, to other players so we can grow, become stronger, and have more fun. If we grow, then just maybe we won't be constantly attacked by other alliances. Thank you for your time and look forward to your timely response.

Scott
2025-01-13

Is there a way to report players for things. The server I am in is toxic. Large top 5 alliances bullying smaller alliances just cause they can. It’s causing players to leave the game. There is no reason for them to hit the same alliances over and over again they already killed all their troops and took all resources. They are doing it out of spite. Server 38. Alliance's cat 7 and inc. the world chat is just disgusting as well

Hassan
2024-12-28

I have a problem with the game. My messages do not appear to anyone. I can write to everyone, but my messages do not appear to anyone. It is as if there is a ban on my chats, and I have not violated anything. I have been suffering from this problem for three or four days, and I started to face problems with the rest of the players because they are unable to see my messages. They think that I am ignoring them. I want a quick response. I have been trying to communicate with you for a while.

Andrew Rose
2024-12-28

I have an issue I accidentally deleted my account ST NyX on server #37 I’m level 28 and I can’t recover it, please help.

Frederique
2024-12-23

I bought a Package but never received it.

Disappointing and Unoriginal

2024-11-11

by CurlyJoe11

Dark War: Survival State is just another copy-paste of the same tired base-building strategy games we’ve seen countless times before. There’s nothing unique or exciting here. You build a base, gather resources, and train troops, but the gameplay gets repetitive fast.

This game suffers from a major imbalance. Bigger accounts with more resources and higher levels constantly bully smaller players, making it nearly impossible to progress if you’re not willing to spend money or dedicate endless hours. It’s frustrating and takes the fun out of the experience. If you’re looking for something fresh or fair, this game is not it.

Not recommended

2024-11-12

by LinkStatik

The game’s not that bad… but just like any other mobile game, you won’t be able to do anything truly helpful or meaningful without spending your entire life savings on the game and even then there’s someone spending more than you, and you’ll just get raided constantly. Try to talk to literally anyone and the community is a toxic concoction of acid and cancer mixed together.
It’s rare to find any actually friendly people in these games and the rest are like screaming 3-5 year olds with Cheeto fingers

Doesn’t understand people have lives

2024-11-13

by PineappleMan917

I’ve played this game for three days and I’ve been on it for most of the day. However every single time I go to sleep, I wake up and it tells me I’ve been kicked out of my team bc of a long absence. Same with work one day, kicked me out. Does the game not understand people have LIVES? Other that that it is 100% fun and I love it but I refuse to play a game that demands my precious time 24/7.
Thank you. And I hope they fix this feature but I will not be redownloading.


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