Contact Star Wars™: Jedi Challenges

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About: The mission of The Walt Disney Company is to be one of the world’s leading producers and providers
of entertainment and information.

Headquarters: Lake Buena Vista, Florida, United States.



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Star Wars™: Jedi Challenges Contact Information

Listed below are our top recommendations on how to get in contact with Star Wars™: Jedi Challenges. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Star Wars™: Jedi Challenges. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



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E-Mail: [email protected]

Website: 🌍 Visit Star Wars Website

Privacy Policy: http://disneyprivacycenter.com

Developer: Disney


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Privacy & Terms:

http://disneyprivacycenter.com/

http://disneytermsofuse.com/

https://help.starwars.com/articles/en_US/FAQ/jedi-challenges-supplemental-terms-of-use

http://jedichallenges.com/compatibility




Read 6 Customer Service Reviews 😭😔💔

3.6 out of 5
Debra Horwood
2021-07-07

Hi all. I have no idea if anyone will read this but. I found a solution to my lightsaber lag and the game jumping around. I found that if I put if not near the tv then it stops. I’ve only got a tiny room so I put my back to tv the tracking beacon on the floor in the doorway then the game works properly. No lightsaber lag no game jumping. So I have to wonder if it’s an electrical issue.

Debra Horwood
2021-07-04

I bought my Jedi challenges when it first came out. How come with covid and people staying at home to work have Lenovo NOT managed to fix the lag and game jumping around. Mine sometimes goes all the way behind me. The light saber sometimes turns around and pokes me in the eye. Or would if it were real. Not good enough. It’s 2021 come on.

Debra Horwood
2021-07-04

Can anyone tell me how to stop the lag when my lightsaber is lit. Also how to stop the game jumping around.

Expensive Paperweight

2022-04-30

by Balefire Bex

Before you go out to purchase the hardware, make sure that your phone specs match what is it the App description specifically (only a short list of about 9 compatible models). There are two other places in the App description under the “information” section that currently says it works with the newer SE, but it’s not true. One area actually had the iPads listed in it as compatible... don’t trust the section that automatically prompts “works for your phone”. After I had contacted the App moderators, the main App description got updated to actually narrow down the models that the game was actually “tested” on (at that time, the Lenovo website reflected the updated details as well). Needless to say, the last App software update shows changes made 8 months ago, and I got my new SE phone just this past May. On the SE, you can get to the last screen before going fully into the game, but it doesn’t prompt any further (just the gray background screen similar to the previous screens). It’s been 4.5 months already, but hopefully something can be fixed to get this game going on the SE.

Kids loved it until iOS 14!!

2022-05-07

by Dr. Charlene

My kids loved the game. They would play for hours on rainy days. Much better than watching TV or plying xBox. They would burn plenty of energy. I bought 2 to let them play each other. Only complaint was the poorly designed proprietary cable that it came with. Fortunately, they replaced that for free. I would’ve given it at least 4 stars. Then came iOS14 and now I have 2 expensive paperweights. Apparently the app isn’t compatible with iOS14 and Leveno knows it! There are posts all over the internet from more than 3 months ago describing the issue with reply’s from Leveno and Leveno has done nothing about it!! Both my kids are devastated. Wasn’t a big Leveno fan before this. Now I really don’t care for the lousy company at all. I mean, they are still trying to sell the product for over $100!! If this isn’t fix, I can assure you I will never purchase their products again! (Still may not buy their products, even if they do fix it.) What a rip-off!!

Great game when it actually works

2022-05-14

by EliteEdits

The game is super fun to play, but most of the time I get around 20 minutes of good play time then the game goes to crap. Every time I shut the game down and close the app on my phone, when I get back on and load the app up the hologram thing has what can only be described as a seizure, the game starts catapulting every where around the room and I cant even interact with the game anymore.
Another issue is the lightsaber sometimes get clipped to the headset and I don’t have any free will with the lightsaber anymore which is extremely aggravating when in a duel. And your only choice is to reload the game which causes the “seizure” to happen.
All in all, the only way to summarize this long review is that I would not waste you’re money on this. It is extremely poorly made for something that came out in 2017!


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