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Common Remote Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Remote app on iOS and Android devices. Solve all Remote app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. Remote iPhone Issues and Solutions

  2. Remote Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Wlodek Pawlak, developers of Remote.




About this app

The use of these trademarks is for informational purposes only and does not imply any relationship, sponsorship, or endorsement by Samsung Electronics Co. , Ltd.  Whether you've misplaced your physical this app or simply prefer the convenience of a digital one, Remote provides seamless connectivity, instant response, and full control over your viewing experience.  Remote is an independent product and is not affiliated with, endorsed by, or associated with Samsung Electronics Co. , Ltd. or Tizen OS.  Samsung and Tizen are trademarks or registered trademarks of Samsung Electronics Co. , Ltd.  In order to have unlimited access of the Touchpad, Playback controls, subscribe to the Weekly plan for $4. 99 or the Yearly plan for $19. 99.  Compatible with a wide range of TV models, simply connect your iPhone and TV to the same Wi-Fi network.  Payment will be charged to your iTunes account upon purchase confirmation.  Subscriptions automatically renew unless auto-renewal is turned off at least 24 hours before the end of the current billing period.  Enjoy the ultimate flexibility in managing your TV with our app.  You can manage and cancel your subscription in your iTunes account settings.