Contact TrueMoney Support
Company Name: True Money Company Limited
About: TrueMoney is Thailand’s leading financial application for all mobile network
users (AIS, Dtac, TrueMove H). Our all-in-one app lets you securely make
cashless and cardless payments for all your everyday needs, including mobile
top-ups, bill payments, online and offline purchases, and much more! Enrich your
daily life, and enjoy exclusive promotions and discounts across a wide variety
of merchants and services.
TrueMoney Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of True Money Company Limited
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit TrueMoney Website
Privacy Policy: https://www.truemoney.com/privacy-notice/
Developer: True Money Co. Ltd.
Can I trust TrueMoney app?
Protect your data and wallet. We investigate the developer's website (Truemoney.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Misleading and questionable practices with foreigner personal documents
by Jurgis_Keliautojas
This app is absolutely useless. If you’re a foreigner without a local residence or work permit, don’t even bother wasting your time. After going through registration and approval, you’ll find out you can’t even use the app. From a legal standpoint, I’m not sure if it’s even acceptable to collect passport copies from foreigners only to block them from using the service afterward. This should be clearly stated before registration, not after users have submitted their personal documents. I’ll be reporting this app to the Apple Store for further investigation to see how it was even approved. To me, this feels more like a scheme to collect passport data rather than a legitimate service provider. Can you imagine how many foreigner passport copies PRIVATE company collect through the years
Unable to scan USA passport
by Shotcut
It always fails to process. Maybe that is a good thing because I was not completely confident to do that. In any case I’m sure they have about 100 images of it now. LOL I was hoping to use it as a visitor to Thailand to use scan to pay, but I since learned I will likely not be able to do this with this app (or any app or bank?) without a work visa.
Junk Company
by RSA4LIFE
Cannot connect a bank or credit card even if it is from Thailand unless you are Thai. Cannot use a foreign card either. Contacted customer support and was “number 1” in line. Waited a half an hour. No one answered. I can not close the account now without customer service and they now have my passport info and other details and I can’t use the app.
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- Pulling issues faced by users like you is a good way to draw attention of TrueMoney - Pay & Earn Coins to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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