Contact MSB Parent USA Support

by Aem86

One has to think how hard it is to simply have an app that provides and up to date balance of how much $$$ is left in ones child’s school lunch account! It must be really ground breaking coding to put that in when SO many other apps can do that! Forget showing me the transactions just providing me with the current balance would literally be earth shattering at this point. This entire year this app has failed to do that. I have no idea if they are debiting my child’s account when she orders lunch or if so how much is left in the account. And if I get a notice or some sort of public shaming for unpaid lunch bills for my child later this year I think I’ll sue them! I mean think about it. You make and app so parents can easily access your kids balance remaining for lunch money and load more on so they don’t run out. This app does NOTHING to help you do that. Nada! Zero! Get some programmers who can fix it and make it work!

by Acb98765

Have had app for the me hour and unfortunately it’s been difficult, to navigate and get things done. Perhaps I’m spoiled by Starbucks,Foofle, other user-friendly apps, but the developers should aim for such standards. My student changed schools and over twenty minutes I couldn’t find how to remove the old school - it’s just still a relic there. I added funds and it said pending, then I refreshed screen and the pending disappeared - still in my history but no pending deposit showing and balance still zero. Figured what the heck I could add more to ensure she has lunch tomorrow, so selected add funds and my browser opened, instead of an add-funds window in the app. These are just a few examples from my start here. There must be no competition for the schools to use this program, and for the owners not to make simple programming improvements for us customers. :(

by Mamatoo3

I have to pay a fee every time I deposit lunch money in my child’s elementary school lunch account?????? Lunches are expensive as it is and it was free to put money in his account last year!!! And I have another child in high school who doesn’t eat school food and has money I her account and I have no way to transfer that money to my first grader???!!!! Even if I could I’d probably be charged a fee for that too!!! Parents are being robbed constantly of their money as it is from schools it’s money for something constantly. I can barely make it with 3 kids bc everything is so expensive everywhere you turn and I won’t be using this App or the online version of my School bucks ever again!!!! I am beyond unhappy about this!!!!! This is a rip-off and robbery!!!! Really sad also bc of the convenience of the app.