Contact Fidelity Bank Mobile App

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About: Stay connected and in control of your accounts wherever you are with the
Fidelity Bank mobile app. Available to Fidelity Bank customers, our mobile
banking app allows you to monitor all of your accounts, review transactions,
deposit paper checks, view balances, pay bills, make transfers and find the
nearest Fidelity Bank office.



Fidelity Bank Customer Service 💢

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NOTE: If the links below doesn't work for you, Please go directly to the Homepage of FidelityBank



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Fidelity Investments Website

Privacy Policy: https://www.fidelity.com/privacy-policy

Developer: Fidelity Investments





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3 Most reported problems 😔💔

4.6 out of 5

Least favorite app

2025-03-04

by Jmr42020

I use multiple banks, and thus have multiple banking apps. This is by far the worst. The issue is mostly with bill pay. I cannot believe how long it takes to load between each payment. Ridiculous. Should not take literally an hour to pay bills, purely due to long wait times while you’re trying to make the next payment. Crazy. And yes, I keep up with the updates, so it’s not that. Fix this, it’s enough to make me want to switch banks! I’ve had this trouble for at least 5 months. Yuck.

Repeated failures

2025-03-05

by Kcreviewer

I had issues months ago, Fidelity cust service rep talked about all kinds of things and then said OH, we made a lot of changes to the app. You need to delete app, reload.
That worked then- but why weren’t we notified we should update app before issues?!
NOW, a week ago same issue, so I deleted and re- added. It worked.
Today, no luck after re- loading app.
Disappointing- need to deposit. I will call bank cust service and complain. We need a real app.

Doesn’t work properly with iPhone 13

2025-03-06

by Evamar8110

I got a new iPhone and ever since it doesn’t always allow me to do facial recognition and I Have to completely log in and it’s a pain. Also once they did the big update it completely got rid of all of my previous settings where I got notifications, so now I don’t get any notifications and I can’t figure out how to Turn them back on with the new update!




Have a Problem with Fidelity Bank Mobile App? Report Issue




Why should I report an Issue with Fidelity Bank Mobile App?

  1. Pulling issues faced by users like you is a good way to draw attention of Fidelity Bank Mobile App to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Fidelity Bank Mobile App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Fidelity Bank Mobile App.


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