The Open app not working? crashes or has problems?

The Open Status

Last Updated on 2023-12-04 by The R&A

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Common The Open Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot The Open app on iOS and Android devices. Solve all The Open app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

The Open iPhone Issues and Solutions

The Open iOS app crashes, not working, errors
The Open iOS app network issues
The Open on iOS has black/white screen

The Open Android App Issues and Solutions

The Open has errors/crashing/not working
The Open server network connectivity issues
The Open has black screen

The Open iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever The Open app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix The Open app crashes or not working on Iphone (iOS):

Close and restart the The Open app on iPhone
Update The Open app to the Latest Version for iOS
Uninstall and reinstall The Open iPhone app
Update your iPhone to the latest iOS version

Fix The Open on iPhone unable to connect to server/internet connection issues::

To resolve The Open network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix The Open black/white screen (blank screen) on iPhone:

Follow the The Open iOS app troubleshooting guide Here →

The Open Android App Issues and Solutions

Fix The Open not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent The Open app issues:

Force Stop the The Open App
1. On android, goto "Settings" » click The Open app. » click "Force Stop".

Update The Open to the latest version on PlayStore

Clear The Open App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "The Open app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch The Open.

Fix The Open unable to contact server/ The Open internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click The Open » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got The Open » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch The Open on android.

Solve The Open black/white screens issue on Android:

Follow the The Open android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at The R&A, developers of The Open.

About this app

Download the official app of The Open, golf’s original Championship, to experience year-round content and live coverage of The 150th Open. - Keep up-to-date with all the latest content from this app. com with our Latest dashboard, housing exclusive content, great offers, competitions, quizzes, trivia and experiences. - Enjoy extensive and to-the-minute coverage of the event with leaderboards, the most up-to-date live scoring available, a live blog, interactive course guide and incredible live coverage with Featured Groups, Live At The Range and The Open Radio. - Watch video from anywhere in TheOpen with a new interactive floating player. - Listen to The Open Radio live from anywhere within TheOpen . - Follow your favourite players to reveal a personalised leaderboard and tee times. - Better support for accessibility using screen readers. - Improved player images, a redesigned scorecard, and more. You can also use your Open login credentials across TheOpen with our new single-sign on feature, making it easier to experience all your favourite content in one place. - Immerse yourself in our interactive quiz, trivia and media experiences, and receive notifications that take you directly to ticketing, hospitality and The Open Shop experiences and offers. Sample our extensive range of Official Films and Chronicles of a Champion Golfer episodes throughout the year, and catch up with highlights, round reports and more from The 150th Open. - Get your content fix with our Latest tab, offering all the latest articles, news and offers from this app. com, as well as additional podcast content and much more. In addition to Championship coverage, The Open app has you covered for every day of the year. - Watch video anytime, anyplace from right in TheOpen . So what are you waiting for? Download the official app of The Open for free today.