Contact what3words: Navigation & Maps

Contact what3words Support

Published by on 2023-11-20

About: what3words is an easy way to identify precise locations. Every 10 foot square
has been given a unique combination of three words: a what3words address.



How to Contact what3words Customer Service/Support

what3words: Navigation & Maps Contact Information

Listed below are our top recommendations on how to get in contact with what3words: Navigation & Maps. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact what3words: Navigation & Maps. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of what3words Ltd.



Verified email  

Contact e-Mail: [email protected]


100% Contact Match

Developer: what3words

E-Mail: [email protected]

Website: Visit what3words Website



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Need help using what3words? Try their Help Center now!
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Reported Issues: 4 Comments

4.8 out of 5

By John Dunnet

9 months ago

App has worked it the past. Now crashes on load. App updated. Phone restarted. Still happens.

By ToborThe8Man


Still useless, only map app that only runs in Portrait mode

Seriously, how hard can it be to make What3Words run in Landscape mode? This is coding 101 stuff, but apparently not for this app. A Map app that doesn’t rotate is not a map app at all. I have a 12.9” iPad Pro with attached keyboard that I normally use in Landscape mode. Since the app only runs in Portrait mode, I either have to use it sideways with my head tilted 90% left (causing great pain), or unplug my keyboard, physically rotate the screen to Portrait mode, and replug/re-rotate when done, no thanks! If it ran in Landscape mode would be a great app, really - how hard can that be??? Please recognize that some of us run apps in Landscape mode, as this app is truly painful for iPad with keyboard



By jrf1286


Graph paper representation instead of map is useless!

I was excited to learn about this app and tried it out on my home address, but was presented with something like graph paper where I could see the street names, but the houses were so unclearly marked that I didn’t know what “square” to click on. Click on one of the thousands of squares of the graph “paper”? This, in spite of having allowed the app to access my location. If this were the wilderness and I was lost, I suppose the 3 words might get rescuers to within a reasonable distance to find me, but this first experience leaves me utterly unimpressed. One star because “no star” is not permitted.



By Baseballbum


Great potential, but.......

This app has great potential to get to a much more accurate location than normal GPS, but it has a couple of shortcomings that need to be addressed. First, if you decide to save more than a few locations you will have a hard time finding the one you want since there isn’t any way to sort them. They are just listed in the order you saved them. Until app makers like Apple add 3words to their contact app this is a problem. 3words could at least list them in alphabetical order using the name you set for the location. Second, the voice recognition is useless. I set 3 words to US English and it never locates the correct address. It always finds addresses that aren’t even in the US and the street numbers and names aren’t even close to what I am saying. One other small thing is when I copy an address from Contacts that includes an apartment number or suite number, 3words isn’t smart enough to parse out the apt or suite info so it can’t find the address. I have to edit it out myself manually. Since voice recognition doesn’t work, the app is kind of useless if you are in a hurry. It will also be much more useful if Apple and others add support to recognize the /// as a link so you don’t have to copy and paste the location.




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Why should I report an Issue with what3words: Navigation & Maps?

  1. Pulling issues faced by users like you is a good way to draw attention of what3words: Navigation & Maps to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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  4. If you are a what3words: Navigation & Maps customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using what3words: Navigation & Maps.


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