Modern Combat 5 app not working? crashes or has problems?

Modern Combat 5 Status

Last Updated on 2026-01-15 by Gameloft

I have a problem with Modern Combat 5

Are you having issues? Select the issue you are having below and provide feedback to Modern Combat 5.

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7 User reports:
App has problems

User reports 7

7 Problems reported in the last 24 hours

Most reported problems

Not working

33.3%

Connection

22.2%

Something else

22.2%

Account

11.1%

📋 2 Reported Issues:

Mauricio 2025-11-07

cannot connect to any games, keep getting kicked out telling me "disconnected from server"

Alister Farao 2023-02-04

I have been trying to login for hours .game crashes on retrieving player info

Showing 1-2 of 2 reported issues:

Have a Problem with Modern Combat 5? Report Issue

Common Modern Combat 5 Problems & Solutions. Troubleshooting Guide

Table of Contents:

Modern Combat 5 iPhone Issues and Solutions

Modern Combat 5 iOS app crashes, not working, errors
Modern Combat 5 iOS app network issues
Modern Combat 5 on iOS has black/white screen

Modern Combat 5 Android App Issues and Solutions

Modern Combat 5 has errors/crashing/not working
Modern Combat 5 server network connectivity issues
Modern Combat 5 has black screen

⚠️ Troubleshoot | Fix Now in One Click

Modern Combat 5 iPhone Issues and Solutions

How to fix Modern Combat 5 app crashes or not working on Iphone (iOS):

Close and restart the Modern Combat 5 app on iPhone
Update Modern Combat 5 app to the Latest Version for iOS
Uninstall and reinstall Modern Combat 5 iPhone app
Update your iPhone to the latest iOS version

Fix Modern Combat 5 on iPhone unable to connect to server/internet connection issues::

To resolve Modern Combat 5 network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Modern Combat 5 Android App Issues and Solutions

Fix Modern Combat 5 not working on Android, crashes, errors or is unresponsive:

Force Stop the Modern Combat 5 App
1. On android, goto Settings » Modern Combat 5 » click [Force Stop]

Update Modern Combat 5 to the latest version on PlayStore

Clear Modern Combat 5 App Cache and Data:
1. On android, goto Settings » Apps » Modern Combat 5 » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Modern Combat 5.

Fix Modern Combat 5 unable to contact server/ Modern Combat 5 internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Modern Combat 5 » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Modern Combat 5 » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Modern Combat 5

Contact Support

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Modern Combat 5 Website

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Developer: Gameloft SE

‼️ Outages Happening Right Now

Dec 23, 2025, 09:10 AM
a AndroidOS user from Kinshasa, Congo - Kinshasa reported problems with Modern Combat 5 : Not working
Nov 06, 2025, 02:51 AM
a Windows user from Derby, United Kingdom reported problems with Modern Combat 5 : Connection
Oct 14, 2025, 07:05 AM
a iOS user from Riyadh, Saudi Arabia reported problems with Modern Combat 5 : Not working
Oct 14, 2025, 07:05 AM
a iOS user from Riyadh, Saudi Arabia reported problems with Modern Combat 5 : Not working
Sep 27, 2025, 11:31 AM
a Windows user from New Delhi, India reported problems with Modern Combat 5 : Login
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