Snap! Connect Reviews

Snap! Connect Reviews

Published by on 2024-10-07

🏷️ About: Snap! Connect is fundamentally changing the way schools communicate and empowers parents to become engaged stewards of their children’s education. Snap! Connect pushes all key information in real time to your smartphone utilizing an intuitive, easy to use mobile application; and for the first time, giving access to those who may not have a computer at home.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
60.1%

😎👌🔥 Positive experience
26.9%

🙄💅🫥 Neutral
13.0%

~ from Justuseapp.com NLP analysis of 168 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Quickly consolidated my accounts

- Helpful in keeping lines of communication open during covid crisis

- Great for communication and announcements



Read 24 Customer Service Reviews 👿🤬😡😠💢😤

2.5 out of 5

Bad app

2022-05-23

I will receive a notification of a new message and when I open SnapConnect it can take days for the new message to appear. Pretty frustrating.

Really not functional at all

2022-06-24

I downloaded, tried to use it, very User unfriendly. Shows I have notifications, I checked everything and it won’t disappear. I deleted SnapConnect , reinstalled it, and it right off the bat told me there was a new version. Look for a newer version. Nothing! Still not working properly... get it together before you roll it out. SO FRUSTRATING!

Jan 2020 stays on load screen

2022-07-25

App was recently updated and now doesn’t work. Stays on load screen.

Useless

2022-08-26

Stuck at registration, app doesn't move any further. Seriously, publish stuff that actually works!

Updated, now stuck on load

2022-09-27

Said there was an update. Now after update it stays stuck on load screen. Very frustrating as SnapConnect said I have notifications and now I can’t even get into app to see what the teacher sent.

Can’t get out of group

2022-10-28

Can’t mute notifications from certain groups. Didn’t add myself to the group. Unwanted notifications from other parents, all times of day or night.
Get good information from school and school board but unwanted notifications from parents who cannot seem to pay attention.

Incomplete

2022-11-29

Can’t mark all notifications read with out opening them. I don’t care enough about activities my kids are not involved in, but I still have to click crap. Notification count is sometimes off. People don’t get marked with their school, so it’s confusing figuring out who some posts are from.

Too much!

2022-12-30

I’ll prefer something where I can just view my child’s progress and not every student. Can’t seem to add my other child and updating profile keeps giving me and error message. Too much unnecessary information for me.

It worked well until...

2023-01-31

It worked well until the recent update. Every time I click on SnapConnect it’s just stuck on the loading screen I can’t see what the teachers are posting..this needs to be fixed ASAP

Fairly poor app, great concept

2023-03-04

There are so many issues with SnapConnect . Not receiving notices and not hearing videos. I love the concept, but maybe this should be updated and fixed more often.

No update notices

2023-04-02

I never receive a notice that people have sent messages or comment on postings. Very frustrating as a parent trying to be engaged with my child’s educators.

Super slow

2023-05-04

I was excited about this application, but it runs super slow. I didn't even get the chance to navigate through it and explore all the features as it doesn't respond for the most part. I hope it gets better.

Things to work out

2023-06-04

When you click on a notification in iOS for SnapConnect, it takes you to a load screen that doesn’t load. You have to back out. Drag down to reload and go back in.

Sending takes a long time and you can’t leave SnapConnect while it sends.

Adding people to a new conversation is cumbersome and requires many taps or clicks. Sometimes the list of available people loads very slowly or not at all.

Pictures take a very long time to send.

Both in app and online, new messages don’t show up unless you refresh the page or message window. You may get a notification for a conversation that you are looking at and see no message.

Problem with latest upgrade

2023-07-06

I upgraded SnapConnect and now it doesn’t work at all. Just freezes on the opening screen. Gave it three stars because it worked well enough before the upgrade. But now it’s useless.

Bug: Read feeds show unread

2023-08-06

After I click posts and read them, it doesn’t mark them read. The number of unread post doesn’t change.

No Good App

2023-09-07

Team
You guys need to really need to troubleshoot SnapConnect. I have tried multiple times to login and even email SnapConnect but no luck! Very frustrating! Keeps saying server is busy and to try check my internet connection. Please please troubleshoot!

Good

2023-10-09

It works very well.

Really helpful support!

2023-11-09

I have multiple kids at more than one school using SnapConnect, and the support was able to quickly consolidate my accounts so I only have to be logged in on one account. Here I was, thinking I would have to log out and log in to see the different feeds since they’re at different schools, but they fixed it for me in one afternoon. Thanks!!

It’s been a Godsend

2023-12-11

SnapConnect has been extremely helpful in keeping lines of communication open during this crazy covid crisis.

Great app!

2024-01-11

Love using this to keep track of my kids school! Great for communication and announcements.

Useless

2024-12-16

Nothing is good notifications are bugged

It’s decent

2024-12-16

I just don’t like it it’s a bad app I think

Finally!

2024-12-16

I can't remember how many timesI've been out in my car and realized I didn't have the home phone number or cell phone or address of where I needed to pick up my kids. Or the contact info for someone in a school committee. I used to but an extra school directory very year and keep it in my car just to avoid this. But with school cnxt all that info (and more) is at my fingertips all the time - whenever and wherever I need it! My son's entire school directory in in my smart phone - home phone numbers, addresses, both parents' cell numbers. And what is just an added bonus is that tapping contact info allows you to immediately text, email or call whoever you are looking for, or get instantly get directions to their house if you remember once you are already on your way. Honestly I use SnapConnect at least once daily! Love it!

Sarah
2023-01-14

Glitchy and full of bugs. Bugs not fixed. Promises persist. Updates don't get rolled out. Tech support can only offer empty promises. Lots of complaints about the app from parents and teachers. Inability to post video or swipe through multiple pictures. Translation feature is nice but other apps do that and more.



Is Snap Connect Safe? 🤗🙏


Yes. Snap! Connect is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 168 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.5/5 . Justuseapp Safety Score for Snap Connect Is 30.9/100.


Is Snap Connect Legit? 💯


Yes. Snap! Connect is legit, but not 100% legit to us. This conclusion was arrived at by running over 168 Snap! Connect User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Snap Connect Is 45.9/100..


Is Snap! Connect not working? 🚨


Snap! Connect works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Snap! Connect? Post a Review




Features

Snap! Connect pushes all key information in real time to your smartphone utilizing an intuitive, easy to use mobile application; and for the first time, giving access to those who may not have a computer at home.

Snap! Connect is fundamentally changing the way schools communicate and empowers parents to become engaged stewards of their children’s education.

If your school is not using Snap! Connect, it's time to ask for it.

  Customer Service/Support
Developer:
SchoolCNXT


Website: