Beam Status

Last Updated on 2024-07-09 by Lumini Labs LLC

I have a problem with Beam

Are you having issues? Select the issue you are having below and provide feedback to Beam.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with Beam - Get Tan Fast? Report Issue

Common Beam Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Beam app on iOS and Android devices. Solve all Beam app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Beam iPhone Issues and Solutions

Beam iOS app crashes, not working, errors
Beam iOS app network issues
Beam on iOS has black/white screen

Beam Android App Issues and Solutions

Beam has errors/crashing/not working
Beam server network connectivity issues
Beam has black screen

Beam iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Beam app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Beam app crashes or not working on Iphone (iOS):

Close and restart the Beam app on iPhone
Update Beam app to the Latest Version for iOS
Uninstall and reinstall Beam iPhone app
Update your iPhone to the latest iOS version

Fix Beam on iPhone unable to connect to server/internet connection issues::

To resolve Beam network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Beam black/white screen (blank screen) on iPhone:

Follow the Beam iOS app troubleshooting guide Here →

Beam Android App Issues and Solutions

Fix Beam not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Beam app issues:

Force Stop the Beam App
1. On android, goto "Settings" » click Beam app. » click "Force Stop".

Update Beam to the latest version on PlayStore

Clear Beam App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Beam app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Beam.

Fix Beam unable to contact server/ Beam internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Beam » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Beam » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Beam on android.

Solve Beam black/white screens issue on Android:

Follow the Beam android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Lumini Labs LLC, developers of Beam.

Verified email

Contact e-Mail: [email protected]

About this app

We use AI to get your skin to it's perfect shade while avoiding the risks of tanning incorrectly. We'll provide you with the tools and information to start your tanning journey and keep your skin safe. Currently, we help users tan faster, but soon we'll expand into face skin age and skin health routines! If you need to get your perfect shade in less than a week, this app will help you get there faster and safer than anybody else. If you have any ideas or questions, please email us at support@rayz. app. NOTE: We do not offer medical advice. Any and all recommendations should be viewed as suggestions; please consult with a professional and do your own research before trying something new.