Contact ParentVUE New Support
Company Name: Edupoint Educational Systems
About: The ParentVUE mobile app helps parents stay informed and connected by providing
day-to-day insight into the student’s academic experience. The mobile app
works with Synergy® Student Information System (Synergy® SIS) in much the same
way as the web portal, allowing parents to view student classroom assignments
and scores, attendance, demographic information, and much more.
ParentVUE New Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Edupoint Educational Systems
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit ParentVUE (New) Website
Privacy Policy: https://www.edupoint.com/Privacy-Policy
Developer: Edupoint Education Systems
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3 Most reported problems 😔💔
Way Too Many Issues
by Nowhere812
The new version of this app has way too many bugs. For starters, I can’t seem to find a way to enable biometric login. I searched through all the settings and if it exists I couldn’t find it.
In the old app, when I wanted to send an email, a list of my child’s teachers would appear when I selected the “To” field. Now I have to search through the entire school (and the teachers are listed alphabetically by first name). I wanted to reply to an email and when I hit the reply button, all the fields were blank. What is the point of having a reply button?
When I am typing a message, the text area is mostly blocked by the keyboard. I try to scroll down to see the text, but when I type it scrolls back to the top of the page. I have to guess what I am typing and then scroll to see if I need to change something.
I noticed I could save an email signature. I entered something and hit Save. I went back to see if the signature saved and it appeared as though it did not. However when composing my email, the signature appeared in the text area.
These are just a few examples of the issues I have run across. It seems like this version was released before it was completely finished. I really don’t enjoy being a beta tester.
So bad
by AlbertTyroneJohnson
It’s literally worse now. You’d think that for the amount of money schools districts pay Synergy SIS, they would be able to come up with an app that doesn’t absolutely blow. The interface is absolute garbage, it’s slow, it’s clunky, the intuitive like hold a knife by the sharp end.
I might run for a seat on my school board just to get rid of this system. I can’t deal with this garage for the next decade.
From Bad to disaster
by TickleTyrant
Just when I thought the previous version of the app was getting better. Poof they throw it out. I can’t even login to this new one. You don’t need a new app. You need new management.
Have a Problem with ParentVUE (New)? Report Issue
Why should I report an Issue with ParentVUE (New)?
- Pulling issues faced by users like you is a good way to draw attention of ParentVUE (New) to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a ParentVUE (New) customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ParentVUE (New).
