Sign Documents Status

Last Updated on 2024-06-11 by Tola Marciniak

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Common Sign Documents Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Sign Documents app on iOS and Android devices. Solve all Sign Documents app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Sign Documents iPhone Issues and Solutions

Sign Documents iOS app crashes, not working, errors
Sign Documents iOS app network issues
Sign Documents on iOS has black/white screen

Sign Documents Android App Issues and Solutions

Sign Documents has errors/crashing/not working
Sign Documents server network connectivity issues
Sign Documents has black screen

Sign Documents iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Sign Documents app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Sign Documents app crashes or not working on Iphone (iOS):

Close and restart the Sign Documents app on iPhone
Update Sign Documents app to the Latest Version for iOS
Uninstall and reinstall Sign Documents iPhone app
Update your iPhone to the latest iOS version

Fix Sign Documents on iPhone unable to connect to server/internet connection issues::

To resolve Sign Documents network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Sign Documents black/white screen (blank screen) on iPhone:

Follow the Sign Documents iOS app troubleshooting guide Here →

Sign Documents Android App Issues and Solutions

Fix Sign Documents not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Sign Documents app issues:

Force Stop the Sign Documents App
1. On android, goto "Settings" » click Sign Documents app. » click "Force Stop".

Update Sign Documents to the latest version on PlayStore

Clear Sign Documents App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Sign Documents app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Sign Documents.

Fix Sign Documents unable to contact server/ Sign Documents internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Sign Documents » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Sign Documents » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Sign Documents on android.

Solve Sign Documents black/white screens issue on Android:

Follow the Sign Documents android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Tola Marciniak, developers of Sign Documents.

About this app

Scan any document, sign it, and send it to your colleagues. - Sign Documents: Easily add digital signatures to your documents. - Add Stamps: Instantly insert stamps onto documents. - Scan Documents: Use the built-in scanner to digitize paper documents. - Create Documents from Photos: Turn photos into complete documents. - Sign Any Document Type: Supports formats like PDF, DOC, XLS, and more. - Share and Print: Send documents to colleagues and print them directly from SignDocuments . Make the process of signing documents easier and faster with our app!