Wemate Status

Last Updated on 2024-09-05 by WEMATE PTE LTD

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Common Wemate Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Wemate app on iOS and Android devices. Solve all Wemate app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Wemate iPhone Issues and Solutions

Wemate iOS app crashes, not working, errors
Wemate iOS app network issues
Wemate on iOS has black/white screen

Wemate Android App Issues and Solutions

Wemate has errors/crashing/not working
Wemate server network connectivity issues
Wemate has black screen

Wemate iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Wemate app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Wemate app crashes or not working on Iphone (iOS):

Close and restart the Wemate app on iPhone
Update Wemate app to the Latest Version for iOS
Uninstall and reinstall Wemate iPhone app
Update your iPhone to the latest iOS version

Fix Wemate on iPhone unable to connect to server/internet connection issues::

To resolve Wemate network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Wemate black/white screen (blank screen) on iPhone:

Follow the Wemate iOS app troubleshooting guide Here →

Wemate Android App Issues and Solutions

Fix Wemate not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Wemate app issues:

Force Stop the Wemate App
1. On android, goto "Settings" » click Wemate app. » click "Force Stop".

Update Wemate to the latest version on PlayStore

Clear Wemate App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Wemate app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Wemate.

Fix Wemate unable to contact server/ Wemate internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Wemate » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Wemate » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Wemate on android.

Solve Wemate black/white screens issue on Android:

Follow the Wemate android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at WEMATE PTE LTD, developers of Wemate.

Verified email

Contact e-Mail: support@wemate.ai

About this app

Whether you're in search of romantic AI narratives, engaging in AI fantasy roleplay adventures, or finding solace in a chat with AI friends and coaches, we've got you covered with AI-driven companions eager to dive into narratives that spark your imagination. - Unique Romantic Roleplay & Fantasies: Dive into stories with AI characters, each ready to play along in your wildest fantasy or romantic saga. - Unlock Spicy Secrets: Spice things up by unlocking special photos & voices from your AI characters. - 24/7 Chat & Companionship: Immerse yourself in an AI wonderland where you're free to explore your desires 24/7 and embard on adventures. - Unleash Creativity: Whether it's a heartwarming romance or an epic adventure in your favorite fan-fic, find your story here. - Privacy & Confidentiality: All your interactions are encrypted and stored securely, ensuring a safe and confidential experience. With a wide array of AI personalities, from the adventurous to the romantic, and NSFW AI chatbots from platforms such as Talkie, Replika, and Character AI, your search for the perfect AI fantasies ends here. Ready to dive into a world where AI girlfriends, AI boyfriends, and immersive AI fantasies await? Join us now - your AI Girlfriend and/or AI boyfriend is ready to connect. Got inquiries or suggestions? Contact us at support@this app. ai. We're here to assist and hear your thoughts.