Contact State ECU Support
Company Name: State Employees Credit Union
About: Bank wherever you are with State ECU Digital Banking Mobile App. Available to
all State ECU Digital Banking Members.
State ECU Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit State ECU Website
Privacy Policy: https://www.secunm.org/mobile-privacy-policy.html
Developer: SECU of NM
3 Most reported problems 😔💔
Appallingly terrible.
by DR1172
This app revision is a complete failure. Terrible design from head to toe, and non-functional. These criticisms extend to the website overhaul as well.
The app is so poorly made, multiple Bill Pay payments did not go through and made my payments late.
Modern app and web design if rife with this type of garbage and it needs to stop! The previous app was on an entirely different plain of existence in regards to functionality compared to this absolute piece of garbage.
Unnecessary and Irresponsible
by I Only Review When It Hurts
No idea why SECU paid to update this app, it is not compatible with iPads (shows up as a tiny box in the middle of the screen), does not yet link to any of the accounts (shows zero balance on all accounts) and I wouldn’t trust it for making deposits yet. I have been charged multiple overdraft fees for the first time since opening this account 12 years ago. This is a very irresponsible action for a fiduciary to take, when holding the accounts of thousands of families hostage.
My husband and I hate this app
by Mgriv1821
The previous app was easier to understand, it used to be easier to follow our transactions, this app isn’t accurate and is too complicated. Not to mention, secondary account holders can’t even log in. I’m still waiting for the bank to help get access for the secondary holder. We are having to write down everything we spend to make sure we have enough to cover everything. This app is just making it easier for the customers to overdraft because one could be thinking they have $300+ and in reality, they have $30. There is no way of seeing what is pending or for how much. It’s just going to be easier to transfer all our money to a different bank. This app is too frustrating.
Have a Problem with State ECU Mobile? Report Issue
Why should I report an Issue with State ECU Mobile?
- Pulling issues faced by users like you is a good way to draw attention of State ECU Mobile to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a State ECU Mobile customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using State ECU Mobile.
