Pocket Beacon Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Pocket Beacon. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Pocket Beacon. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Critical Role Productions, LLC
Verified email ✔✔
E-Mail: support@beacon.tv
Website: 🌍 Visit Pocket Beacon Website
Privacy Policy: https://critrole.com/privacy-policy/
Developer: Critical Role Productions LLC
69.23% Contact Match
Developer: Radius Networks, Inc.
E-Mail: support@radiusnetworks.com
Website: 🌍 Visit Locate Beacon Website
Read 3 Customer Service Reviews 😭😔💔
App is the bare minimum for viewing videos
by Teddador
While I am a critter from near the very start, I hate using this app. No Picture in Picture to allow people to do anything on their device other than watch the video (something that feels like a must have feature when most videos are multiple hours long), if you take a break from watching a video and the app closes the. Upon returning the video will not resume where you left off, no way to turn off auto-play, and the autoplay will only play the next video of the same series (so if you are catching up after falling behind and you want to watch things like Critical Role Cool Down or 4 sided dive in between episodes you have to manually close out of the next main series episode that automatically started and then jump back to the bonus content). I am upset that I signed up for a year of this service just to find out that the app had the worst video watching interface I have ever experienced.
App is the bare minimum for viewing videos
by Teddador
While I am a critter from near the very start, I hate using this app. No Picture in Picture to allow people to do anything on their device other than watch the video (something that feels like a must have feature when most videos are multiple hours long), if you take a break from watching a video and the app closes the. Upon returning the video will not resume where you left off, no way to turn off auto-play, and the autoplay will only play the next video of the same series (so if you are catching up after falling behind and you want to watch things like Critical Role Cool Down or 4 sided dive in between episodes you have to manually close out of the next main series episode that automatically started and then jump back to the bonus content). I am upset that I signed up for a year of this service just to find out that the app had the worst video watching interface I have ever experienced.
Great Content - User Hostile App
by IMA_JRK
Dear Beacon App
I know that notifications are disabled. I disabled them. I also know that I can turn them back on. I really don’t need to be reminded at every launch of the app that they are disabled and that I can turn them back on. I don’t let my phone control my life via notifications!
When on 5G, I have not been able to successfully transition to audio only as the app freezes every time. This transition even takes a while on my WiFi 6 network with gigabit internet service.
This app also reminds me of the media experience on an iPhone circa 2008. No background playing of media.
I’ll be happy to update my review as these items are addressed. I wish that I would have saved my annual subscription until after I read the reviews.
Have a Problem with Pocket Beacon? Report Issue
Why should I report an Issue with Pocket Beacon?
- Pulling issues faced by users like you is a good way to draw attention of Pocket Beacon to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Pocket Beacon customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Pocket Beacon.
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