Contact Spatial Media Toolkit Support
Company Name: Strange Mesa
About: Convert any 2D photo or video to 3D Spatial!
- Using our cutting-edge AI, step
into photos and videos as if you're there
- Use the slider to add just the right
amount of depth
- Trim videos before converting to select just what section you
want
- Convert Spatial to VR side-by-side
- Batch convert entire folders and
albums at once
- Save to Photos or Files to view alongside your other Spatial
media
- Convert side-by-side and to.
Spatial Media Toolkit Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Strange Mesa
Privacy & Terms:
https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
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3 Most reported problems 😔💔
Needs improved error messaging
by Mark_L_from_Boston
When a file is unable to be converted, there is no error and saving results in a file that has zero byte size.
With improved error messaging this app has a lot of potential.
Promising app with some bugs that still need to be squashed
by TDederick
The 3D rendering came out a lot better than I thought it could, and the latest version now offering a lot faster rendering was sorely needed and greatly appreciated. However when attempting to save a rendered video:
— if the original was opened as ‘hidden’, your newly-rendered video will not be able to save back to the hidden folder as well, and doesn’t save anywhere for that matter despite leading you to believe it saved successfully
— if the original video was saved out in the regular photo library, the newly rendered video will save as the same 2D video instead of the desired 3D video. So now you have two copies of your original 2D video. The only way to get past this is to save it to ‘files’, open it, then save the video back to your photo library.
Fails when trying to convert side-by-side videos
by .Beltalowda
This works great for simple 2D photos and media, but once the video gets up to about five minutes or more or you’re trying to do something like converting a side-by-side VR video into a spatial video the rendering just flat out fails. This happens repeatedly and it doesn’t matter if you have premium or not so I’m canceling my sub.
Have a Problem with Spatial Media Toolkit? Report Issue
Why should I report an Issue with Spatial Media Toolkit?
- Pulling issues faced by users like you is a good way to draw attention of Spatial Media Toolkit to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Spatial Media Toolkit customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Spatial Media Toolkit.
