Drop Jelly Status

Last Updated on 2024-07-19 by Rollic Games

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Common Drop Jelly Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Drop Jelly app on iOS and Android devices. Solve all Drop Jelly app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Drop Jelly iPhone Issues and Solutions

Drop Jelly iOS app crashes, not working, errors
Drop Jelly iOS app network issues
Drop Jelly on iOS has black/white screen

Drop Jelly Android App Issues and Solutions

Drop Jelly has errors/crashing/not working
Drop Jelly server network connectivity issues
Drop Jelly has black screen

Drop Jelly iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Drop Jelly app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Drop Jelly app crashes or not working on Iphone (iOS):

Close and restart the Drop Jelly app on iPhone
Update Drop Jelly app to the Latest Version for iOS
Uninstall and reinstall Drop Jelly iPhone app
Update your iPhone to the latest iOS version

Fix Drop Jelly on iPhone unable to connect to server/internet connection issues::

To resolve Drop Jelly network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Drop Jelly black/white screen (blank screen) on iPhone:

Follow the Drop Jelly iOS app troubleshooting guide Here →

Drop Jelly Android App Issues and Solutions

Fix Drop Jelly not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Drop Jelly app issues:

Force Stop the Drop Jelly App
1. On android, goto "Settings" » click Drop Jelly app. » click "Force Stop".

Update Drop Jelly to the latest version on PlayStore

Clear Drop Jelly App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Drop Jelly app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Drop Jelly.

Fix Drop Jelly unable to contact server/ Drop Jelly internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Drop Jelly » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Drop Jelly » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Drop Jelly on android.

Solve Drop Jelly black/white screens issue on Android:

Follow the Drop Jelly android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Rollic Games, developers of Drop Jelly.

About this app

Drop Jelly is a super cool puzzle game about merging jellies. Drop jelly blocks, and merge with others to beat your high score.