Contact ShelfPlayer

Contact ShelfPlayer Support


Company Name:

About: ShelfPlayer is a powerful iOS application for listening to audiobooks and
podcasts, designed for users with self-hosted Audiobookshelf libraries. Built in
Swift 6 for iOS 18+, ShelfPlayer is fast, privacy-respecting, and deeply
integrated with the Apple ecosystem.


 
  2026-06-09

ShelfPlayer Customer Service 💢

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NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Rasmus Kramer



50% Contact Match

Developer: RedShelf

E-Mail: [email protected]

Website: 🌍 Visit RedShelf eReader Website




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3 Most reported problems 😔💔

3.9 out of 5

Lacks the Polish of Plappa

2026-06-16

by Thereviewerofthingsonapple

The fact that this app requires a upfront purchase when it lacks core features its crazy, definitely a predatory pricing model. Maybe the UI is ever so slightly tidier than plappa, but the entire app is just slow as can be. When you first open the app it has to take a few seconds to cache the server, then a few seconds to cache the file you want to listen to. Plappa doesn’t do this. You open Plappa it instantly presents you your books, and can essentially instantly start playing whichever book you want. Plappa also works seamlessly with airplay, where Shelfplayer continually struggles. Shelfplayer was a complete waste of money, only reason anyone uses it is sunk cost fallacy at the 5% prettier UI.

Finally fixed the background crashing, but many other issues added in the process

2026-06-17

by Imtnt

Previous update finally solved the background crashing issue, but caused numerous other issues.

1. Trying to play a completed episode without first explicitly resetting progress causes an instant crash

2. If you have used the sleep timer, you must set to random value, then cancels, then set again. Otherwise it will show a negative number in the thousands and prevent podcasts from playing

3. The latest field has disappeared from CarPlay with no discernible way to get it back.

4. Double click AirPods no longer skips forward, but instead SKIPS TO THE NEXT EPISODE unlike every other audio app in existence. There seems to be no way to change this

5. The currently playing display at the bottom of the screen with occasionally stop working and require a force close

6. Occasionally will crash when queueing multiple episodes

To users - maybe just use plappa. It’s clunky and less pretty, but it actually works consistently

To the dev - maybe layoff the vibes. Random things are breaking and changing in every update. Kinda bums me out

Disappointing

2026-06-18

by Raptorious Dan

I expected a lot more from a $5 app that is written to take advantage of the latest iOS features. While the interface generally looks nice, it is actually less user friendly and less functional than the first party Audiobookshelf app (beta is unfortunately full and it’s not yet on the App Store). Just in the first week of use, I noticed a number of issues that really need to be addressed:

* Mysterious slowdowns that bring the app to a crawl such that force closing and restarting the app was the only option (encountered while queuing multiple downloads)
* Mostly unusable search; searching anything other than author just doesn’t work (searches for title and other metadata just run indefinitely, never returning results)
* The interface, while pretty, is just not at all intuitively designed. Finding settings was difficult, for example




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Why should I report an Issue with ShelfPlayer?

  1. Pulling issues faced by users like you is a good way to draw attention of ShelfPlayer to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a ShelfPlayer customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ShelfPlayer.


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