FuturHealth Reviews

He seem to be patient. He seem to allow me to ask questions. That’s what I appreciate the most. His knowledge was there. I haven’t got my medication yet. I just took my blood test we shall see how it goes.

Trying to get a refund for this Subscription I accidentally clicked on instagram (that didn’t confirm) and then decided to try it out since they wouldn’t refund the subscription and my appointment was then cancelled without warning and now will only refund the medication payment not the nearly $500 for the subscription I didn’t use. After waiting on hold for someone to answer over 10 minutes.

After my local doctor’s solution failed to work for me, I discovered this app and found the right solution for my insurance and me.

Took the quiz, got me straight to the doc and meds came days later! App has meal plans and tasty food if you need it too.

Provider seems very informative and seems like she really wants to help me achieve my goals.

Easy to follow along. Simple steps - great experience

Rebecca was very friendly and made me feel open to talk to her!

Wonderful! I have dr aniexty and she was wonderful I was calm n relaxed!

Signed up for the discounted 6 month over five hundred. The first appoint is a week out. They don’t tell you it’s not recommend without a gall bladder. Canceled membership five minutes after sign up and no refund?

Intake form not loading and not available on app for over a week.

Waste of time, unprofessional, overcharged, the worst custom service ever. As a medical professional, I was incredibly disappointed.

I’ve had this for a week. Did an annual membership (big mistake trying to trust a weight loss app proudly strutting their stuff). Didn’t even know there was an Rx version (!?) which, of course, I’m sure costs another arm and a leg. I have sent emails… I have sent chats… I can’t call due to my work schedule in line with their slim operating hours. Too bad they can’t stay open for just a little longer so us working folk actually have a fighting chance at SPEAKING to someone.
No one has called, I have no idea if I’m even going to get a prescription, which is the primary reason I signed up, and divulged so much of my personal and medical history. I’m beginning to doubt if this is even confidential by any sort of PHI standards at all. If I wanted a run-of-the-mill weight loss app, I’d just use one of the many free apps that I’ve tried (and failed) to get more disappointing results.

Once I submit this, I know there will be a pre-formed response about how I should contact the support team with the exact same info I’ve already used to try and get some answers… if you want happy customers, how about YOU reach out to us?

I tried to cancel after I signed in due to not being able to get any appointments in a timely manner and then also realizing that the medication was also another charge on top of the $129. I chatted with someone on FuturHealth and they said they would cancel it and I should get money back but now keep getting emails wanting me to choose my appt and medication. I have emailed company several times with only one reply which was a copy of a conversation on FuturHealth which proved my point of me immediately wanting to cancel it. I have received zero services or product and shouldn’t have been charged $129 just for logging in. DO NOT USE THIS SCAM COMPANY! They don’t try to help or even communicate with you!

I didn’t think it will be so fast. I just installed FuturHealth and booked an appt and talked to the doc the next day. By the way the provider had explained me everything and answered all silly questions I had
My medication is already on the way, excited to try

Received timely reminders of scheduled visit with option to reschedule if needed.
Check in for visit was straightforward, uncomplicated. Greeted by pleasant medical assistant who reviewed meds and health history. Then had visit with NP, who reviewed my situation and discussed plan. The virtual visit was professional, well run.

Very professional! Gave me all the information I need in order to use the medication. Very helpful in answering any questions I had about everything!

I would give this company no stars if I could. I signed up and was requested to pick a medication before being able to make an appointment with a doctor not knowing it would charge for the medication 3 weeks before my scheduled appointment. I have been trying to reach someone in customer service for over a week and no one will answer. Do not get scammed by this company.

Speaking with the doctor was very informative. He was very clear and easy to understand m.

The doctor/NP was very thorough and went over all my medical history and explained the medication and possible side effects.

My provider made it so painless and easy to talk too! Excited to start my program!

Joshua was very friendly and gave good feedback. Answered all my questions and explained everything very well.

So far the process has been great. Dr. Larry was very positive and motivating. I hope to see him as again as I progress in my journey.

Had a great experience here. Didn’t know if this was real or not but it is lol.

Thank you for all your help

After spending over $600 for a dumb subscription just for the actual medicine to be an additional thousands of dollars is a total scam. I’ve been on the phone for 10 minutes to get a customer service representative. UNBELIEVABLE.

My appointment with APRN S. Bennett went great I can’t wait to get started on this journey.

I had a wonderful consult with Dr. Winter. He was very pleasant and professional. He made sure he answered all of my questions and didn’t make me feel rushed. He made this process easy and exciting. I’m grateful.

I enjoyed my visit very much but how often and how much do you have to pay for a doctor visit

I had a great conversation with the nurse practitioner. She answered all of my questions and was very thorough. She was very easy to talk to. Great job!

I have been calling the support line several days, multiple times a day, and each time I am disconnected at the 20 minute mark.
I have emailed, I have tried the chat. Nothing will work.

4 days ago I signed up for the annual, mistakenly not realizing that the medication was not included in the pricing.
The bigger issue, is that I have medications and treatments that I was just informed by my own doctor is not safe for me to take with this weight loss medication.

Without divulging too much of my medical info, I have a rare and debilitating condition, and was very interested to be able to try this weight loss medication since it is very difficult for me to move.

I’ve been trying to contact someone so I can please get a refund due to my circumstances.
But at this point, I am just pleading with you to cancel my membership.
I have not booked an appointment, picked medication, nothing.

I just want to not cancel my membership and not be charged further please. You got over $600 out of me and no support in return.

I’ve been trying to ‘chat’ with someone for over a week now, no one has responded. The last time I called I waited over 15 minutes for someone to tell me I can’t do the Telehealth visit unless it’s through them, that there should be a link in my app to make an appointment, which there isn’t. They won’t give me a link. There’s nothing in-app that mentions anything medical, just recipes and meal plans. So I guess I’ll call back, wait for whoever to answer, & make an appointment for a Telehealth visit that weeks out. I’m not getting reassured at all during this whole process: it’s frustrating to have my money in limbo & for my time to be tossed at the wayside.

I am not able to connect with anyone. Crazy how I’m charge $129 to get help through FuturHealth if nobody answers back to any emails, phone number never connects and says no available agent to take your call, the chat does not work either. Mine says $297/3months . Not even sure if I paid for 3 months or they’re going to charge me that every month. Can’t even cancel because you can’t talk to anyone. Really thinking it’s fraud now.. It would really help if I can speak to someone which is “included” In what I’ve already paid for.

They said it was gonna be 99 dollars, but they hit me with 129! And to top it off, they tried to tack on another 229! I called their so-called customer service line, and guess what? I was stuck waiting for two freakin hours with no one picking up and then they hang up!!! I need my cash back, like, yesterday! This whole thing's a freakin scam! Don't waste your money on these jerks! You'll just end up broke!

Absolutely amazed of how smoothly the Dr. went through everything!! Completely legit! The Dr. prescribed me some nausea meds, set up for blood work, the whole NINE. I can’t wait for this journey to begin!

Don’t waste your time and money on this company! Customer support is a joke as there is none and they will take your money for a bogus subscription and will not refund it.

Edit: although they reply to each of the reviews on here, they give a number and email to contact them. I have called that number with no response at least 10 times. I have also sent a detailed email to which all I receive is an automated email telling me they don’t monitor that email. this app, I don’t need your ridiculous response on here. I need a refund for the bogus subscription you charged me $422 for!

Dr. Lopez was very professional and very on top of her stuff. She had all the right answers to my questions and really connected. She didn’t make me feel like just another patient I appreciate her for that

The call went great. He answers all my questions.
He made me feel at ease. I will be writing review as I started my journey.

FuturHealth is a scam. I signed up without knowing there is an additional charge for the medicine Once this was revealed (same say I set it up) I called talked to someone and cancelled the subscription and 3 days later was refunded $140 for the initial consultation then 3 days later they took $399 from me I have called everyday for 2 weeks with no answers they place you on hold only to hang up after 20 minutes stating no agents available. I have submitted emails to no avail. This is a scam do not sign up they are of no help They take your money and cannot be contacted

My first appointment went very smoothly. The medical assistant and doctor were both very thorough. My doctor reviewed my symptoms, and current medications and made me feel very calm and reassured. When discussing a plan moving forward, she ensured I knew what to expect and that I was comfortable.

The virtual appointment was quick, easy and right to the point. Dr. Tompkins was friendly and down to earth. She prescribed me nausea medication in case the medication makes me nauseous and submitted my semaglutide prescription and it will be at me home in 5-7 days. Highly recommend this app!

there’s no customer service let alone anybody you can actually talk to!!! if you change your mind in 3 minutes there’s no help!!! I canceled my card because they took more out that they said and took it right away!!! so after calling there number everday since, I have not been able to get any answer on the phone number!!!!!
I finally got a message email that in 7 to 10 days they will refund, Sure after i stated i canceled my card and I told them on the message on the download that and no help at all, And i still haven’t talked to a real person, dont buy into this scam!!$

Hello,

Everything has been excellent so far. I started Wednesday with my first dosage. So far I feel good already down a few pounds in 4 days. My caller Ms Antoinette was very friendly and answered my questions.

Thank you so much. I will recommend FH to others.

There is no help whatsoever. They charged my card before I even had my appointment set up with a doctor. Then a second charge which I was not aware of. I’ve already contacted my credit card to make sure those charges were cancelled and my money returned back to me.
I should have seen an actual aesthetician in person. This is a scam. lol don’t do it.
Wish I could give negative stars.

I enjoyed my visit wit Dr. Nau. She was thorough, informative and easy to engage with. I appreciate that I was not rushed and the fact that she was informative and shared with me some things that was I was unaware as it related to my health. I hope that she will be the doctor I will engage with throughout my journey. If there were 10 stars she would have received all 10.

Dr. Clay was very pleasant, very informative and explained everything. I received the product within the week and I’ve taken my first shot six days ago, seems to be working fabulously. Thanks so much for your service.

I am not sure how they are getting these 5 star reviews. I paid for the whole program up front (minus the medication). The soonest appointment was still two weeks away. Two days before my appointment, I get an email saying the provider canceled the appointment and to call in to reschedule. No one answers the phones. It continuously rings until it times out. Don’t try the chat feature either, because no one is ever on. I finally got it scheduled, met with a provider, and did get my first vial of medicine in. However, you have to schedule a 4-week check up. I’ve been trying since week two once I saw they took the money out for the next vial of medication. Nothing. No response. I’ve tried emailing, calling, and the chat. I’ve have not even received the medication that was apparently shipped three weeks ago for weeks 5-8.

My Provider for my first tele health call was a No Show and I got flagged as being the one who missed my appointment. Quick call to customer service got that corrected and I was re-scheduled to meet with Mrs/Ms Dr Howard. She was amazing. Answered all of my questions and throughly reviewed all the procedures for my plan and what to expect. I was bummed when my first appointment was missed but in hind sight I was glad because I got to meet Dr Howard and she made me feel great about choosing this platform for my weight loss journey.

I feel very positive about this new journey and the process of this app. Dr. Lopez and those within the program were very focused on making sure this was the right process for me and the steps I had to make to reach my goal and be healthy

Can’t wait to update again!

I purchased the program for semiglutide and was charged for the first month. I found a physician closer and cheaper so I tried to cancel. I sent emails, only to receive a ticket number and generated AI response. I called countless times, different numbers listed, at 20 minutes the line would disconnect. A month went by and I was charged the full amount. I repeated the process. Searched through the site for anything that would help me get out of this and found a “pause my subscription” button. I got confirmation that my account was paused. I was still annoyed but felt relieved. Checked my account today and I was charged again. HELP.

I recently had my monthly review with
Dr Ellena Boddie. I thought she asked relevant questions and then additional questions pertinent to my answers. She was open and encouraging and passed me on to the next level semaglutide. I would welcome speaking with her again.

I’m less than a month into the program, and have had 2 virtual appointments. Both providers were wonderful and listened to me and approached me without any judgment. I have had great results in just 3 weeks, and the labs they require actually alerted me to a thyroid issue! Absolutely recommend.