Hezel Status

Last Updated on 2024-09-17 by Feel Good Tech LLP

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Common Hezel Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Hezel app on iOS and Android devices. Solve all Hezel app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Hezel iPhone Issues and Solutions

Hezel iOS app crashes, not working, errors
Hezel iOS app network issues
Hezel on iOS has black/white screen

Hezel Android App Issues and Solutions

Hezel has errors/crashing/not working
Hezel server network connectivity issues
Hezel has black screen

Hezel iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Hezel app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Hezel app crashes or not working on Iphone (iOS):

Close and restart the Hezel app on iPhone
Update Hezel app to the Latest Version for iOS
Uninstall and reinstall Hezel iPhone app
Update your iPhone to the latest iOS version

Fix Hezel on iPhone unable to connect to server/internet connection issues::

To resolve Hezel network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Hezel black/white screen (blank screen) on iPhone:

Follow the Hezel iOS app troubleshooting guide Here →

Hezel Android App Issues and Solutions

Fix Hezel not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Hezel app issues:

Force Stop the Hezel App
1. On android, goto "Settings" » click Hezel app. » click "Force Stop".

Update Hezel to the latest version on PlayStore

Clear Hezel App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Hezel app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Hezel.

Fix Hezel unable to contact server/ Hezel internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Hezel » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Hezel » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Hezel on android.

Solve Hezel black/white screens issue on Android:

Follow the Hezel android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Feel Good Tech LLP, developers of Hezel.

Verified email ✔✔

E-Mail: support@apple.com

Website: 🌍 Visit Apple Music Website

Privacy Policy: http://www.apple.com/legal/privacy/

Developer: Apple

About this app

Simply back up your entire music library on Rewind and your playlists, songs and music videos are safe from ever getting lost or deleted by mistake. Rewind Ultra takes things to a whole new level with Auto-Backup—Twice a week everything backs up seamlessly in the background. Only music added from Apple Music or matched by iTunes can be recovered from backup. Rewind Ultra is a one-time purchase, so don't worry about pesky subscriptions. Rewind allows you to confidently make big changes to your messy library. So go clear out all the music you added but don't listen to. We hope you enjoy using Rewind! If you have any feedback or issues, reach out using the Feedback button in Hezel settings. If you change your mind, you can always restore it in a jiffy. Rewind can NOT recover songs added via mp3 files on iTunes.