Contact Ship Tracker Support
Company Name: Rocketech sp. z o.o.
About: Explore the ocean with our new Ship Tracker app. Whether you're a maritime
enthusiast, a professional in the industry, or simply an avid traveler, our app
offers a wealth of features tailored to meet your needs.
Ship Tracker Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Privacy & Terms:
https://sites.google.com/view/ship-tracker-terms
3 Most reported problems 😔💔
Had I’ve been able to test it I would not have subscribed!
by GFC6362
The app has a preset location of Spain. You can move the map to the US, but the live tracking rarely shows the ship you’re looking for. Search for the ship will give you the itinerary of the ship . Going back to Ship finder that is free, accurate and easy to live track US ships. This one is a Waste of time and money.
Does not track away from land
by Wofnsodb
I purchased a short subscription just to track one cruise ship on one cruise. It only shows the position when the ship in within range of land based radar. Why doesn’t it show position in open sea? These ships have GPS. I can get this same info on the web without having to pay for an app.
Can't cancel
by Sara 1020
I purchased this app by accident. I inadvertently hit the button ony phone to purchase it. I don’t want it. I don’t need it. I won’t use it. I followed the instructions in the previous review to write to someone at the company to get it canceled. I’ve heard nothing. Beware!
Have a Problem with Ship Tracker? Report Issue
Why should I report an Issue with Ship Tracker?
- Pulling issues faced by users like you is a good way to draw attention of Ship Tracker to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Ship Tracker customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Ship Tracker.
