Contact CHANCE THE GAME Support
Company Name: CHANEL
About: CHANCE THE GAME is a game of skill. An immersive experience set at the CHANEL
funfair, where fortune favors the most adept players.
CHANCE THE GAME Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
3 Most reported problems 😔💔
BUGS ON BUGS: Paying for items multiple times, quest is not completing
by Thereslight
Absolutely frustrating and unfulfilling waste of time! It takes a while to collect “drops”, just so that when you buy an item at the store, it would remove the named amount from your balance, the item will be unlocked as owned, but when you go back to the store, or to check your inventory, the same item actually is not unlocked & is back in the store waiting to be paid for AGAIN. You lose your hard earned in game currency & don’t get items. So sometimes I had to “purchase” the same 3000, 9000 coins item MULTIPLE times before it actually was added to my inventory. Not to mention that “collect 40 drops with darts” quest for original Chance can not be completed. What are the “drops”? Pink in-game currency?? I collect more than 800 per run, most of them with darts, yet the quest is still hanging. Frustrating and makes me not want to play. It even makes me not want to spray my Chances on me. And no support option to write to about these bugs. I hope this review will help the team fix these bugs!!
Honestly
by Kianahys
This game has potential… it really does.. but it need a lot of work. A lot of the features don’t work. It’s not a lot of instructions so it kinda just tap around until you figure it out. I’m not going to delete it because of my love for the brand but I don’t see many people keeping it to see how it turns out. I’m honestly excited to see what they do to improve the game. I have several ideas that could work and I’m sure the next update it will be a huge improvement!
Fun but Hard to Solve
by LaCoralala
Overall this game is fun to play and the graphics are cute and chic. The only reason I gave 4/5 is because some of the challenges are hard to follow. Wish there were more instructions to pass each challenge and more prizes.
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